Product Library / Smart Locks

SwitchBot Lock Ultra Vision Pro Combo

Compiled by SmartHomeWorkflow Research · SwitchBot · Smart Locks · ~$279.99 ($279.99 for the full combo (Lock Ultra + Hub Mini Matter + Keypad Vision Pro), read from SwitchBot's own store on 2026-08-08 — price at time of research, never a live price. The lock alone is $139.99, and SwitchBot sells five other configurations in between)

Compatibility

Protocols: BLUETOOTH · WIFI · MATTER^[1][2][11]

Needs before it works: Included in this combo — the Hub Mini Matter that unlocks Wi-Fi remote access, Matter, Apple Home and SmartThings ships in the box^[2]

What it can do^[9]

Listed capabilities are what we could establish from vendor documentation. An ability missing here is unestablished — not necessarily absent.

Subscription reality^[2]

✓ Works without a subscription: Yes.

Vendor account required: Not established — we have not sourced this yet.

Maintenance reality^[3]

• Batteries: rechargeable pack — expect roughly 12 months per set
• Works without the internet: Not established — we have not sourced this yet. It does not mean the product fails without the internet.
• Three boxes in one: the Lock Ultra, a Hub Mini Matter and a Keypad Vision Pro. The lock runs on a rechargeable pack recharged over USB-C, roughly 12 months, with a layered dead-battery backup per SwitchBot's manual — a CR123A backup cell, an emergency Type-C power option, and a supercapacitor good for a few unlocks once everything else is flat. Because it is a retrofit mounted over your existing thumbturn, your original exterior keyway always stays usable. Biometrics are face and palm-vein recognition at the keypad, plus fingerprint, passcode and app control; SwitchBot states the recognition data is stored locally with AES-128 encryption.

Security updates^[10]

SwitchBot states its security-update commitment for this model as a period rather than a date: 2 years of software update support, counted from launch — SwitchBot states the period as a rule but publishes an end date for only one product, which is not this one (the document this comes from names no country, so which markets it legally covers is not stated). That is a floor measured from a starting point the manufacturer sets — a launch or a purchase — rather than a fixed end date, so it cannot be placed on a calendar here. We record the commitment as the manufacturer states it, in our words, rather than converting it into a date it did not give. This is a published commitment, not a gap in our research.

⭐ SWITCHBOT PUBLISHES A SUPPORT PERIOD, AND IT IS TWO YEARS — which makes this a rare vendor on this axis, and the number is the buyer-relevant part. Most manufacturers in this catalogue publish nothing at all; SwitchBot states a rule outright: "The period of software update support is 2 years." ⛔ BUT NO DATE IS WRITTEN FOR THIS MODEL, and the reason is not caution — it is that SwitchBot's own two documents do not agree. The policy states a 2-year rule; the table beside it publishes one product's real dates, and those dates are NOT two years apart: the S10 launched 2023/10/16 and its support ends 2025/12/31, which is two years rounded up to the year end. So computing "launch + 2 years" for this model would produce a date SwitchBot itself does not use — the rule under-states its own table by ten weeks on the only example available to check it against. A derived date would look precise and be wrong, which is worse than the honest null. 🔴 THE MOST CONSEQUENTIAL PLACEMENT OF THIS FINDING IN THE BATCH, because this is a LOCK. SwitchBot's published rule gives two years of software update support from launch, and publishes no end date for this model — so the horizon on the device holding a door shut is a duration with no anchor a buyer can read. ⚠ RECHECK CONDITION: SwitchBot's policy table is the place a real date would appear. A row naming this model converts the rule into a date and should be written the day it shows up — and the policy page is the surface to watch, not the product page. ⊕ REGION: null — SwitchBot's Vulnerability Disclosure Policy, which is where this commitment comes from, names no jurisdiction anywhere. Re-read 2026-08-27 for this specific question: 13,386 characters of policy text, and its only country words are the storefront's region switcher. A vendor policy page is not a filing, so it states no legal scope — recorded as null rather than guessed at (S-1b).

The catch

The name is a bundle, not a lock. This is a Lock Ultra plus a Hub Mini Matter plus a Keypad Vision Pro, and the hub that everything beyond Bluetooth range depends on is already in the box — so the usual SwitchBot catch, budgeting for a hub afterwards, does not apply here. What does apply is choosing the right configuration: the lock alone is $139.99, and SwitchBot sells five more combinations between that and this one. Buying the lock and the Vision Pro keypad separately costs $269.98 and leaves you without the hub, so the full combo at $279.99 is the cheaper route to the same three boxes.

Who it's for

Renters and biometrics-first buyers who want face and palm-vein unlock without drilling a door, and who would rather buy the hub in the same box than discover they need one. Wrong fit for anyone who only wants the lock — that is a $139.99 purchase, not this.

Sources & method

Numbered sources below back the facts marked with the matching number above. This is a research profile: compiled from manufacturer documentation, certification registries, and published testing — we state facts, not verdicts, and we have not physically tested this unit. How we work →

1. [1] us.switch-bot.com product data for SwitchBot Lock Ultra Vision Pro Combo (read 2026-08-09 via the .js structured endpoint): all four variants are titled "Lock Ultra + Hub Mini Matter + Keypad Vision Pro" (SKUs 810150543506USLUHMMKVP, 810150543551USLUHMMKVP, 810150543476EULUHMMKVP, 810150543520EULUHMMKVP), establishing the kit's contents. · Home Assistant's SwitchBot integration is a BLUETOOTH integration — it states in its own words that "A SwitchBot Hub is not required for this integration" — and it names this device with control features, which is a usable control path under the ruled definition. Lock Ultra features: lock or unlock, open or closed state, auto-lock paused state, calibration state, get battery level, half-lock (EU models only); Lock Vision Pro is listed separately with lock/unlock. Both are encrypted devices. · The same page's "Works with Home Assistant" section names "SwitchBot Lock Ultra" among the devices SwitchBot has certified for Bluetooth. ⚠ SwitchBot's own product description contains ZERO occurrences of "Bluetooth". — vendor-page research + third-party integration documentation, verified 2026-08-09
   Backs: Protocols
2. [2] SwitchBot's own storefront, structured product endpoint read 2026-08-08: title 'SwitchBot Lock Ultra Vision Pro Combo', price 27999, available true, four variants all named 'Lock Ultra + Hub Mini Matter + Keypad Vision Pro' (US/EU × Black/Silver) at the same price, compare_at_price null. The product page describes facial and palm-vein recognition with 'bank-grade 3D structured light', local storage with AES-128 encryption, a triple power protection system, and fingerprint, passcode and app unlock. switch-bot.com/products/switchbot-lock-ultra-vision-pro-combo (international) states that 'Lock Ultra Vision Pro' is exclusively a combo/bundle name and that the Lock Ultra, Hub Mini Matter and Keypad Vision Pro are sold separately as standalone products. Configuration prices cross-read from the Lock Ultra endpoint (us.switch-bot.com/products/switchbot-lock-ultra.js, base 13999) and the Keypad Vision Pro endpoint (12999) — vendor-page research, verified 2026-08-08
   Backs: Product identity, Price, Protocols, Required hub or bridge, Subscription, Market availability, Service status, Research status
3. [3] SwitchBot Lock Ultra official user manual (rechargeable pack + USB-C recharge, CR123A backup cell, emergency Type-C power, supercapacitor for a few unlocks; retrofit over the existing thumbturn keeps the keyway usable). Note: switch-bot.com's spec page is JS-rendered and would not yield text to fetch; finer cell figures left out as not primary-confirmed — manual research, verified 2026-07-15
   Backs: Maintenance
4. [4] SwitchBot official support, 'How to Use Voice Control with Alexa/Google Home/Siri to Lock and Unlock SwitchBot Lock' (support.switch-bot.com/hc/en-us/articles/10108559042455 — Related Products includes SwitchBot Lock Ultra): 'we need a SwitchBot Hub connected to the network … A pin code must be set in the Alexa app to unlock the lock by voice.' Skill name per the Alexa Setup Guide (articles/4417223452823) — vendor-and-ecosystem-page research, verified 2026-07-21
   Backs: Amazon Alexa compatibility
5. [5] SwitchBot official support article 10108559042455 (covers Lock Ultra): 'Link your SwitchBot account to Google Home … Set the PIN code in the SwitchBot app … "OK Google, lock/unlock the <device name>"', with the same hub-required line; Google Home Setup Guide (articles/4417216615191) — vendor-and-ecosystem-page research, verified 2026-07-21
   Backs: Google Home compatibility
6. [6] SwitchBot official support, 'How to Add SwitchBot Lock Products with the Apple Home App Using SwitchBot Hub 2 / Hub Mini Matter Enabled' (articles/7909829940503 — Related Products: Hub 2, Hub Mini Matter Enabled, Hub 3, Lock, Lock Pro, Lock Ultra): 'SwitchBot Lock product will be displayed within the iOS Home App, enabling voice-activated locking and unlocking via Hey Siri.' No Home Key per articles/23463484858263: 'our Lock products (Lock, Lock Pro, and Lock Ultra) do not support Apple Home Key' — vendor-and-ecosystem-page research, verified 2026-07-21
   Backs: Apple Home compatibility
7. [7] SwitchBot official support, 'How to Connect SwitchBot Devices to Third-Party Platforms (Matter over Bridge)' (articles/35927178604311): 'Add to Samsung SmartThings … Ensure you have one of the following Hubs … Hub Mini Matter-Enabled/ Hub 2 / Hub 3 / AI Hub … select the device you want to bridge to SmartThings via Matter'; locks documented as Matter secondary devices in articles/7909829940503 — vendor-and-ecosystem-page research, verified 2026-07-21
   Backs: SmartThings compatibility
8. [8] Home Assistant official docs: home-assistant.io/integrations/switchbot ('Locks: Lock (WoLock), Lock Pro (WoLockPro), Lock Ultra (WoLockUltra) … A SwitchBot Hub is not required … connects locally … without going via the SwitchBot Cloud') and home-assistant.io/integrations/switchbot_cloud (Lock Ultra and Lock Vision Pro listed under supported Locks) — vendor-and-ecosystem-page research, verified 2026-07-21
   Backs: Home Assistant compatibility
9. [9] Home Assistant's official SwitchBot integration documentation (home-assistant.io/integrations/switchbot), already cited on this record — re-read 2026-08-19 — evidence read against sources this record already cites (BQ-187 capabilities population); the cited page was re-fetched rather than taken from the record's summary of it, verified 2026-08-20
   Backs: Capabilities
10. [10] SwitchBot's own Vulnerability Disclosure Policy (www.switch-bot.com/pages/switchbot-vulnerability-disclosure-policy), read in full 2026-08-20. The commitment, verbatim: "We will deliver an updated experience for you on a regular basis including updated security patches. The period of software update support is 2 years, see the table below for details." The table it points to contains exactly ONE row — "SwitchBot Floor Cleaning Robot S10 | 2023/10/16 | 2025/12/31" — under the headings "Product Name", "Launch Date" and "End date of software update support". The same policy publishes remediation targets rather than a support horizon: "critical and high-risk vulnerabilities will be fixed within three working days, high-risk vulnerabilities within 0.5 months, medium-risk vulnerabilities within one month, and low-risk vulnerabilities within four months", with reports to security@switch-bot.com. Rungs walked per method note 69: (a) no SwitchBot regulatory-declaration library (UK PSTI / EU CRA) could be located — a first-party search surfaced only per-product FCC "Safety and Compliance Information" articles, which carry no support period; (b) answered by this policy page; (c) the product's own page sits on `us.switch-bot.com`, a registered refusing host, and was not reachable this pass. — vendor policy-page research (BQ-192 security-support sweep, method note 69 rungs a–c), verified 2026-08-20
    Backs: Security-update support period
11. [11] BQ-222 batch 1 confirmation pass, 2026-08-20: this record's existing protocol evidence was re-read against the ruled definition of `protocols` (what the DEVICE ITSELF speaks; reachable-via-a-bridge belongs in `integrations`/`hubs`). No new external source was fetched — the evidence already on this record was re-examined, and the entry states what it establishes. — protocols-definition sweep (BQ-222 batch 1; ruling §1 of docs/decisions/2026-08-20-RULINGS-SITTING.md), verified 2026-08-20
    Backs: Protocols
12. [12] SmartHomeWorkflow record maintenance (BQ-250 securitySupport.region backfill) — internal-review of the document this record already cites, verified 2026-08-27

Compatibility and lifecycle information reflects the last-verified date above and can change without notice (firmware updates, cloud-service changes, discontinuations). It is provided as-is, for information — verify with the manufacturer before purchasing. Spot an error? Tell us and we'll fix it. Full terms: Terms of Service.

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