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⚠ Bricked — do not buy

Sutro Pool Monitor

Compiled by SmartHomeWorkflow Research · Sutro · Smart Pool

Service shut down October 2025; devices permanently inoperable. Re-checked 2026-08-08: both mysutro.com and my.mysutro.com now return HTTP 522, meaning the origin is down entirely. The shutdown notice that was our evidence in July has disappeared with the rest of the site — which corroborates the claim rather than undermining it, but it does mean the citation is now an observation of absence. Sutro ceased operations in October 2025 and shut its servers. Every device is inert. Do not buy one secondhand at any price.

Exactly which product this is[1]

Model number
Not established
Generation
Not established
Region this page covers
Not established
Also sold or listed as
Not established

“Not established” means we have not sourced that detail yet — not that the product has no model number, generation or regional variant. We publish the gap rather than filling it.

Compatibility

EcosystemSupportThe catch
Amazon AlexaDoesn't workVerified: does not work with this ecosystem[4]No Alexa integration — Sutro's own smart-device compatibility article lists Amazon Alexa only under roadmap items being considered; no skill ever shipped.
Google HomeDoesn't workVerified: does not work with this ecosystem[5]The only Google path Sutro documents is a legacy Assistant conversational Action ('OK Google, talk to my Sutro Smart Home') — a class Google retired platform-wide in June 2023 — so no working Google Home integration exists; do not buy Sutro expecting Google Home control.
Apple HomeDoesn't workVerified: does not work with this ecosystem[6]No HomeKit and no Siri path — Sutro's own compatibility article lists Apple HomeKit only as a roadmap item under consideration.
SmartThingsDoesn't workVerified: does not work with this ecosystem[7]App-only as far as SmartThings is concerned — Sutro's dedicated smart-device article names only Google Home plus an Alexa/HomeKit roadmap; SmartThings appears nowhere in Sutro's materials.
Home AssistantDoesn't workVerified: does not work with this ecosystem[8]No official or vendor-supported Home Assistant path — home-assistant.io lists no Sutro integration and Sutro's materials name none; the only route is a small unofficial community project.

Protocols: WIFI[1]

Subscription reality[1]

✓ Works without a subscription: Yes.

Vendor account required: Not established — we have not sourced this yet.

Service is gone — see lifecycle

Maintenance reality[1]

Who it's for

Nobody — this record exists so you don't buy a dead product. See WaterGuru Sense instead.

Sources & method

Numbered sources below back the facts marked with the matching number above. This is a research profile: compiled from manufacturer documentation, certification registries, and published testing — we state facts, not verdicts, and we have not physically tested this unit. How we work →

  1. [1] 2026-07 web research sweep (docs/02 catalog; primary sources cited there) — registry-and-press research, verified 2026-07-12
    Backs: Product identity, Protocols, Subscription, Maintenance
  2. [2] Sutro official shutdown notice (my.mysutro.com / mysutro.com) — company ceased operations; app + devices end-of-life after 2025-10-31; every unit inert — do not buy — vendor-page research, verified 2026-07-15
  3. [3] Sutro official shutdown notice (my.mysutro.com / mysutro.com), read 2026-07-15 — company ceased operations; app and devices end-of-life after 2025-10-31; every unit inert. Re-checked 2026-08-08: both hosts return HTTP 522, origin unreachable — vendor-page research, verified 2026-08-08
    Backs: Market availability, Research status, Service status
  4. [4] Sutro official support, 'Can I connect Sutro to other smart devices in my home?' (support.mysutro.com article 360047628013, last updated 2023-03-21; fetched via archive snapshot 2025-08-07 because the helpdesk blocks fetchers): 'on our roadmap we're considering: Amazon Alexa, Apple Home Kit' — vendor-and-ecosystem-page research, verified 2026-07-21
    Backs: Amazon Alexa compatibility
  5. [5] Sutro official support article 360047628013 ('Just say: "OK Google, talk to my Sutro Smart Home."' — a conversational-Action invocation; Google sunset conversational Actions June 2023, the same retirement the waterguru-sense record documents). Tension between Sutro's stale claim and Google's platform retirement recorded honestly — vendor-and-ecosystem-page research, verified 2026-07-21
    Backs: Google Home compatibility
  6. [6] Sutro official support article 360047628013: 'on our roadmap we're considering: Amazon Alexa, Apple Home Kit'; 'we're only working with Google Home at the moment' — vendor-and-ecosystem-page research, verified 2026-07-21
    Backs: Apple Home compatibility
  7. [7] Negative evidence, stated explicitly: Sutro's exhaustive smart-device article (support.mysutro.com 360047628013: 'Unfortunately, we're only working with Google Home at the moment') never mentions SmartThings — vendor-and-ecosystem-page research, verified 2026-07-21
    Backs: SmartThings compatibility
  8. [8] Sutro official support article 360047628013 (names no HA path) + no home-assistant.io Sutro integration page exists (checked 2026-07-21). A small community custom integration exists as a lead only — vendor-and-ecosystem-page research, verified 2026-07-21
    Backs: Home Assistant compatibility
  9. [9] tools/link-check.mjs live run, 2026-08-12 — observed behaviour of the cited URL only; no vendor page or product fact was re-read. — automated-link-check, verified 2026-08-12
  10. [10] `mysutro.com` is the only source this record cites, and its robots.txt has been unreachable across repeated attempts on 2026-08-20 and earlier — ten recorded instances of the same failure. Under the standing fetch-conduct rule, a host whose robots.txt cannot be read is not fetched, so no first-party Sutro page describing setup or connectivity could be reached. — vendor-page research (BQ-191 provider backfill, population (b): the `hubs` axis), verified 2026-08-20
    Backs: Required hub or bridge
  11. [11] Assessed 2026-08-22 against the surfaces this record already cites plus one new one. ① Sutro's own materials, as recorded on this record's five integration cells: Amazon Alexa and Apple HomeKit appear only as roadmap items being considered, the sole Google path was a legacy Assistant conversational Action ("OK Google, talk to my Sutro Smart Home") of the class Google retired platform-wide in June 2023, and SmartThings appears nowhere. ② The community Home Assistant integration ydogandjiev/hass-sutro, read 2026-08-22, whose own description does enumerate readings — "This component integrates Home Assistant with Sutro (https://mysutro.com/), a device that enables automated remote monitoring of the temperature as well as the chlorine/bromine, pH, and alkalinity levels" — and sets up "sensor" platforms for measurements, "binary_sensor" platforms for device state and "todo" platforms for recommendations. — counterparty-source check, verified 2026-08-22
    Backs: Capabilities

Compatibility and lifecycle information reflects the last-verified date above and can change without notice (firmware updates, cloud-service changes, discontinuations). It is provided as-is, for information — verify with the manufacturer before purchasing. Spot an error? Tell us and we'll fix it. Full terms: Terms of Service.

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