Lockly Visage Zeno Series Facial Recognition Deadbolt
Compiled by SmartHomeWorkflow Research · Lockly · Smart Locks · ~$349 (Lockly listed the Visage Zeno Series deadbolt at $349.00 on 1 October 2026, the same figure as on 14 August 2026, read from its own storefront data; both finishes carry that price and the store's data records no higher original price. On 1 October the product page also advertised a sale taking 17.5% off at checkout, which is not part of the listed price. Price at the time we researched it.)
⚠ Similar names, different products: Lockly's naming carries two traps. 'Visage' and 'Vision' are different locks — Visage is facial recognition, Vision is a video lock with an intercom doorbell, and they sit side by side at $349 and $429. And 'Zeno Series' is a generation marker across four products (Visage, Vision, Secure Pro, PIN Genie Pro), not a model: the same names exist in older non-Zeno form on Lockly's own store, including a separate 'Secure Pro Deadbolt Latest Version'. The finish letters at the end of the model number are the only reliable identifier — PGK728WRHKSN is satin nickel, PGK728WRHKMB matte black.
Compatibility at a glance
Does it work with your platform?
Choose your platform to see its setup and functions. Your choice carries across product pages.
Choose a platform above for its connection. A hub can be optional for the device itself and required for a platform or automation.
Apple Home · Works
How it connects to Apple Home
Follow the recorded connection below. Equipment details and setup limits explain what else this path needs.
Native connection
Connection summary
Lockly Visage Zeno Series Facial Recognition Deadbolt
Lockly Visage Zeno Series Facial Recognition DeadboltLockly Visage Zeno Series Facial Recognition Deadbolt
→Native connection
Apple HomePlatform control
What you gainUse the recorded platform connection.
Keep in mindIntermediate equipment and transport are not mapped in this summary. Read the setup notes before choosing hardware. Check the function table for supported controls and routines. A connection diagram does not establish every function or remote access.
How to read the equipment roles
This shows the connection route, not every network cable or a shopping list. One device may provide several roles, including a Matter controller and a Thread border router. Only a Thread connection needs the Thread role. Read the equipment cards for all recorded requirements.
These paths summarize documented setup options. Check the function table for the connection covered by each recorded capability.
Lockly sells this lock as an Apple Home product. Its own page lists 'Works with Apple Home' among the certifications, says you can 'Ask Siri to unlock or set up automations directly within the Apple Home app', and offers Apple Home Key, so an iPhone or Apple Watch tapped on the lock opens it. Two limits Lockly prints itself: remote control and Home Key sharing through Apple Home need an Apple home hub, meaning a HomePod or Apple TV, and access codes made in the Apple Home app are capped at 16, against 49 in Lockly's own app. This is Apple's own accessory route rather than Matter: the lock is not on Lockly's list of Matter-compatible devices.[2][18]
The equipment list for this platform is not fully specified here. Use the documented setup above; an empty list does not mean no equipment is needed.
Google Home · Works
How it connects to Google Home
Follow the recorded connection below. Equipment details and setup limits explain what else this path needs.
Account link
The documented connection
Lockly Visage Zeno Series Facial Recognition Deadbolt
Lockly Visage Zeno Series Facial Recognition DeadboltLockly Visage Zeno Series Facial Recognition Deadbolt
→Wi-Fi
Wi-Fi routerYour home network
→Internet
Cloud serviceInternet connection required
→Account link
Google HomePlatform control
What you gainReach the device through the documented cloud connection.
Keep in mindCheck the function table for supported controls and routines. A connection diagram does not establish every function or remote access.
How to read the equipment roles
This shows the connection route, not every network cable or a shopping list. One device may provide several roles, including a Matter controller and a Thread border router. Only a Thread connection needs the Thread role. Read the equipment cards for all recorded requirements.
These paths summarize documented setup options. Check the function table for the connection covered by each recorded capability.
Named by Lockly ('Hey Google') on the same non-Matter, Wi-Fi-based route as Alexa. The Zeno Series page footnotes voice support as requiring the Wi-Fi connection. Vendor's word alone.[4][18][20]
The equipment list for this platform is not fully specified here. Use the documented setup above; an empty list does not mean no equipment is needed.
Amazon Alexa · Works
How it connects to Amazon Alexa
Follow the recorded connection below. Equipment details and setup limits explain what else this path needs.
Alexa skill
The documented connection
Lockly Visage Zeno Series Facial Recognition Deadbolt
Lockly Visage Zeno Series Facial Recognition DeadboltLockly Visage Zeno Series Facial Recognition Deadbolt
→Wi-Fi
Wi-Fi routerYour home network
→Internet
Cloud serviceInternet connection required
→Alexa skill
Amazon AlexaPlatform control
What you gainReach the device through the documented cloud connection.
Keep in mindCheck the function table for supported controls and routines. A connection diagram does not establish every function or remote access.
How to read the equipment roles
This shows the connection route, not every network cable or a shopping list. One device may provide several roles, including a Matter controller and a Thread border router. Only a Thread connection needs the Thread role. Read the equipment cards for all recorded requirements.
These paths summarize documented setup options. Check the function table for the connection covered by each recorded capability.
Lockly names Alexa on the product page, and on this lock it works over the built-in Wi-Fi rather than through Matter — Lockly's hub page states the fallback explicitly: 'Devices not compatible with Matter, but that support Alexa or Hey Google, can still use voice control by pairing with a hub', and this lock needs no hub because its Wi-Fi is built in. Vendor's word alone; Amazon publishes no per-model entry.[4][18][20]
The equipment list for this platform is not fully specified here. Use the documented setup above; an empty list does not mean no equipment is needed.
SmartThings · Doesn't work
This connection does not work
No supported connection
Lockly Visage Zeno Series Facial Recognition Deadbolt×SmartThings
The record does not support a connection to this platform. Read the explanation below.
This is an evidenced no, not a silence. Lockly's Secure Link hub page states the rule: only its Matter-compatible devices get Siri voice control and automation with Apple Home, Amazon Alexa, Google Home and Samsung SmartThings, and they get it through Matter. Lockly publishes the membership list at lockly.com/pages/matter-compatible-devices, which names the Model S, Secure Plus/Pro latches and deadbolts, Secure Lux Mortise, Flex Touch and Access Touch models, the Compact models and the Guard series, and does NOT include the Visage Zeno. Lockly's only stated route to SmartThings is Matter, and this lock is not on the Matter list.[3][19][20]
Home Assistant · Inconclusive
This connection is not confirmed for this model
Connection not confirmed
Lockly Visage Zeno Series Facial Recognition Deadbolt?Home Assistant
There is not enough model-specific evidence to draw a supported connection. Read the evidence and limits below.
Lockly names no Home Assistant support and states no non-support either. There is no Matter certification to give Home Assistant a standard route in — this lock is absent from Lockly's own Matter list — and no way to control it on your own network is documented. We record this as unknown rather than as a no because the maker says nothing in either direction, but a Home Assistant household should assume nothing here works until there is evidence.[3][19]
Equipment that adds features
Check which features need it
Apple hub or bridge
A HomePod or Apple TV set up as an Apple home hub. Not needed to use the lock, the Lockly Home app or Home Key at the door. Lockly says remote control and Home Key sharing through Apple Home need one, and so does sharing Apple Home access with additional Apple accounts.[2][18]
One device can provide more than one role. These are setup requirements, not a shopping list of separate purchases.
What could you do with this?
Put its functions to use.
Research, not hands-on testing
Start with a documented control or event. The selected connection shows what is confirmed for that platform.
↔Device control
Documented device function
Lock/unlock
The device supports this control.
Compare its platform availability in the table below.
Lockly sells this lock as an Apple Home product. Its own page lists 'Works with Apple Home' among the certifications, says you can 'Ask Siri to unlock or set up automations directly within the Apple Home app', and offers Apple Home Key, so an iPhone or Apple Watch tapped on the lock opens it. Two limits Lockly prints itself: remote control and Home Key sharing through Apple Home need an Apple home hub, meaning a HomePod or Apple TV, and access codes made in the Apple Home app are capped at 16, against 49 in Lockly's own app. This is Apple's own accessory route rather than Matter: the lock is not on Lockly's list of Matter-compatible devices.
Named by Lockly ('Hey Google') on the same non-Matter, Wi-Fi-based route as Alexa. The Zeno Series page footnotes voice support as requiring the Wi-Fi connection. Vendor's word alone.
Lockly names Alexa on the product page, and on this lock it works over the built-in Wi-Fi rather than through Matter — Lockly's hub page states the fallback explicitly: 'Devices not compatible with Matter, but that support Alexa or Hey Google, can still use voice control by pairing with a hub', and this lock needs no hub because its Wi-Fi is built in. Vendor's word alone; Amazon publishes no per-model entry.
This is an evidenced no, not a silence. Lockly's Secure Link hub page states the rule: only its Matter-compatible devices get Siri voice control and automation with Apple Home, Amazon Alexa, Google Home and Samsung SmartThings, and they get it through Matter. Lockly publishes the membership list at lockly.com/pages/matter-compatible-devices, which names the Model S, Secure Plus/Pro latches and deadbolts, Secure Lux Mortise, Flex Touch and Access Touch models, the Compact models and the Guard series, and does NOT include the Visage Zeno. Lockly's only stated route to SmartThings is Matter, and this lock is not on the Matter list.
Lockly names no Home Assistant support and states no non-support either. There is no Matter certification to give Home Assistant a standard route in — this lock is absent from Lockly's own Matter list — and no way to control it on your own network is documented. We record this as unknown rather than as a no because the maker says nothing in either direction, but a Home Assistant household should assume nothing here works until there is evidence.
Automation availability for this model is not established.
✓ Documented for this connection. × A stated limit. ◐ A partial function. ? Not established. A listed device function does not establish a complete routine, its other equipment or any plan requirements.
Setup and sources
Apple Home
Lockly sells this lock as an Apple Home product. Its own page lists 'Works with Apple Home' among the certifications, says you can 'Ask Siri to unlock or set up automations directly within the Apple Home app', and offers Apple Home Key, so an iPhone or Apple Watch tapped on the lock opens it. Two limits Lockly prints itself: remote control and Home Key sharing through Apple Home need an Apple home hub, meaning a HomePod or Apple TV, and access codes made in the Apple Home app are capped at 16, against 49 in Lockly's own app. This is Apple's own accessory route rather than Matter: the lock is not on Lockly's list of Matter-compatible devices.[2][18]
Google Home
Named by Lockly ('Hey Google') on the same non-Matter, Wi-Fi-based route as Alexa. The Zeno Series page footnotes voice support as requiring the Wi-Fi connection. Vendor's word alone.[4][18][20]
Alexa
Lockly names Alexa on the product page, and on this lock it works over the built-in Wi-Fi rather than through Matter — Lockly's hub page states the fallback explicitly: 'Devices not compatible with Matter, but that support Alexa or Hey Google, can still use voice control by pairing with a hub', and this lock needs no hub because its Wi-Fi is built in. Vendor's word alone; Amazon publishes no per-model entry.[4][18][20]
SmartThings
This is an evidenced no, not a silence. Lockly's Secure Link hub page states the rule: only its Matter-compatible devices get Siri voice control and automation with Apple Home, Amazon Alexa, Google Home and Samsung SmartThings, and they get it through Matter. Lockly publishes the membership list at lockly.com/pages/matter-compatible-devices, which names the Model S, Secure Plus/Pro latches and deadbolts, Secure Lux Mortise, Flex Touch and Access Touch models, the Compact models and the Guard series, and does NOT include the Visage Zeno. Lockly's only stated route to SmartThings is Matter, and this lock is not on the Matter list.[3][19][20]
Home Assistant
Lockly names no Home Assistant support and states no non-support either. There is no Matter certification to give Home Assistant a standard route in — this lock is absent from Lockly's own Matter list — and no way to control it on your own network is documented. We record this as unknown rather than as a no because the maker says nothing in either direction, but a Home Assistant household should assume nothing here works until there is evidence.[3][19]
Lockly names Alexa on the product page, and on this lock it works over the built-in Wi-Fi rather than through Matter — Lockly's hub page states the fallback explicitly: 'Devices not compatible with Matter, but that support Alexa or Hey Google, can still use voice control by pairing with a hub', and this lock needs no hub because its Wi-Fi is built in. Vendor's word alone; Amazon publishes no per-model entry.
Named by Lockly ('Hey Google') on the same non-Matter, Wi-Fi-based route as Alexa. The Zeno Series page footnotes voice support as requiring the Wi-Fi connection. Vendor's word alone.
Lockly sells this lock as an Apple Home product. Its own page lists 'Works with Apple Home' among the certifications, says you can 'Ask Siri to unlock or set up automations directly within the Apple Home app', and offers Apple Home Key, so an iPhone or Apple Watch tapped on the lock opens it. Two limits Lockly prints itself: remote control and Home Key sharing through Apple Home need an Apple home hub, meaning a HomePod or Apple TV, and access codes made in the Apple Home app are capped at 16, against 49 in Lockly's own app. This is Apple's own accessory route rather than Matter: the lock is not on Lockly's list of Matter-compatible devices.
SmartThings
✗Doesn't workVerified: does not work with this ecosystem[3][19][20]
This is an evidenced no, not a silence. Lockly's Secure Link hub page states the rule: only its Matter-compatible devices get Siri voice control and automation with Apple Home, Amazon Alexa, Google Home and Samsung SmartThings, and they get it through Matter. Lockly publishes the membership list at lockly.com/pages/matter-compatible-devices, which names the Model S, Secure Plus/Pro latches and deadbolts, Secure Lux Mortise, Flex Touch and Access Touch models, the Compact models and the Guard series, and does NOT include the Visage Zeno. Lockly's only stated route to SmartThings is Matter, and this lock is not on the Matter list.
Home Assistant
?InconclusiveWe researched this and the evidence doesn't settle it — the catch explains why[3][19]
Lockly names no Home Assistant support and states no non-support either. There is no Matter certification to give Home Assistant a standard route in — this lock is absent from Lockly's own Matter list — and no way to control it on your own network is documented. We record this as unknown rather than as a no because the maker says nothing in either direction, but a Home Assistant household should assume nothing here works until there is evidence.
? Inconclusive means we researched that ecosystem and the evidence doesn’t settle it — the catch says why, and the sources are listed below. It is a statement about the available evidence, never a verdict on the product. A Setup Check researches your exact setup where the official sources don’t answer.
◐ Works without a subscription: Yes. The maker also sells an optional paid plan.
Vendor account required: Not established — we have not sourced this yet.
Lockly sells the lock as subscription-free for everyday use: its own description says you 'Lock, unlock and manage through free Lockly Home app without monthly subscription'. It also runs a paid tier called LocklyOS, and the product page prints where the free app stops. Activity history is kept for up to 90 days. Up to 3 eBadges and up to 3 offline access codes can be issued a month. Up to 50 credentials a month can be moved from one Lockly lock to another. Locks at up to 3 properties can be managed at no cost. LocklyOS raises each of those limits. What LocklyOS costs is not on the product page, and Lockly's own LocklyOS page opens a sign-in portal that lists what the plan does and gives no price (checked again in October 2026), so no price is recorded here. We treat the subscription as optional but material because those limits fall on guest access and history, which matter most to anyone using the lock on a rental.
Batteries: 10000 mAh rechargeable lithium (2 included) — manufacturer-stated 8 months per set
Works without the internet: Inconclusive — we read the vendor's own material and it does not answer this either way. It does not mean the product fails without the internet.
Two rechargeable packs ship in the box and Lockly quotes 'Up to 8 months for regular use' — a different maintenance model from the AA-powered locks it competes with: you swap and recharge rather than buy batteries, and you are dependent on Lockly still selling packs years from now (it lists a spare at $79.99). Capacities are unusually specific: '3D facial recognition Up to 100', 'New-gen fingerprint sensor Up to 99', 'Patented PIN Genie keypad Up to 49 codes'. Built to meet ANSI Grade 2 standards — a real published grade, which several competitors on this shelf do not give. Warranty: '5-year mechanical & finish warranty 2-year electronics warranty Lifetime technical support' — the longest electronics cover among tonight's locks. Wi-Fi is built in at 2.4 GHz, so no bridge is needed for remote access, unlike Lockly's older locks that depend on the Secure Link hub.
Lockly publishes no security-update support date for this model. That is a gap in what the manufacturer has published, not evidence either way — some makers declare a support period and some say nothing at all.
No security-update or firmware-support period is published for this lock. The 2-year electronics warranty is a warranty, not a promise to keep patching it — though it is the longest electronics warranty among the locks we have researched. Lockly's Matter guidance tells owners to keep firmware current with over-the-air updates, which establishes that updates exist without committing to how long they will continue.
The catch
The most advanced lock Lockly sells is the one its own smart-home plumbing skips. Lockly publishes a Matter-compatible device list covering eight of its product families, and the $349 facial-recognition flagship is not on it — which is why SmartThings is a flat no and Home Assistant has nothing standard to connect to, while cheaper Lockly locks do have that route. What you get instead is a long list of credentials at the door: 3D face recognition with radar approach detection, a fingerprint sensor, a peek-proof keypad, Apple Home Key tap-to-unlock, built-in Wi-Fi with no bridge, ANSI Grade 2, and the longest electronics warranty of any lock we have researched, at two years. One more thing to look at before buying: the battery is a proprietary rechargeable pack rather than AAs, so the long-term consumable is a $79.99 Lockly part.
Who it's for
Someone buying a lock for the door, not for the smart-home graph — a household that wants face, finger, code and phone entry to just work, is happy in the Lockly app with Alexa or Google voice on top, or runs Apple Home, where Lockly offers Siri, automations and Home Key. It is the wrong lock for a SmartThings household (Lockly's own documentation rules it out) and the wrong one for Home Assistant, where a cheaper Matter-certified Lockly would serve better.
This opens Lockly's own website. We earn nothing from this link.
Sources & method
Numbered sources below back the facts marked with the matching number above. This is a research profile: compiled from manufacturer documentation, certification registries, and published testing — we state facts, not verdicts, and we have not physically tested this unit. How we work →
22 numbered sources· read them in the source's own words
[8] lockly.com's structured storefront product data, the Visage Zeno product page and the Zeno Series page — all already cited on this record — Recorded from our own earlier read, verified 2026-08-19
Backs: Subscription, Service status, Batteries, Apple Home compatibility, Amazon Alexa compatibility, Google Home compatibility, Protocols, Wi-Fi bands it can use, Power source, Required hub or bridge, Installation, App platforms, Capabilities, Research status
[22] This record's own entries for the pages that name the route., verified 2026-10-03
Compatibility and lifecycle information reflects the last-verified date above and can change without notice (firmware updates, cloud-service changes, discontinuations). It is provided as-is, for information — verify with the manufacturer before purchasing. Spot an error? Tell us and we'll fix it. Full terms: Terms of Service.
Check Lockly Visage Zeno Series Facial Recognition Deadbolt with your setup.
Your platform, exact hub and the functions you need determine the answer. A Setup Check researches how they fit together.