Level Lock Pro
Exactly which product this is
- Model number
- Not established
- Generation
- Not established
- Region this page covers
- Not established
- Also sold or listed as
- Not established
“Not established” means we have not sourced that detail yet — not that the product has no model number, generation or regional variant. We publish the gap rather than filling it.
Compatibility
| Ecosystem | Support | The catch |
|---|---|---|
| Amazon Alexa | WorksWorks with this ecosystem[7] | Matter-over-Thread needs an Echo that is a Thread border router — Level names Echo (4th gen), Echo Hub, Echo Plus (2nd gen), Echo Show 8/10 (3rd gen), Echo Studio, and eero 6/6+/Pro/Max models. The Level Connect cloud bridge exists as a non-Matter alternative, but it is a 1:1 bridge and cloud-dependent. |
| Google Home | WorksWorks with this ecosystem[8] | Matter-over-Thread needs a Google hub that is a Thread border router — Level names Nest Hub (2nd gen), Nest Hub Max, Nest Wifi, Nest Wifi Pro, and Google TV Streamer 4K. Level Connect cloud path is the non-Matter alternative (1:1, cloud-dependent). |
| Apple Home | WorksWorks with this ecosystem[9] | Apple Home Key needs iPhone XS+ on iOS 17.1+ or Apple Watch Series 4+ on watchOS 10.1+; remote access and automations need an Apple Home hub (HomePod mini, HomePod 2nd gen, or Apple TV 4K 3rd gen Wi-Fi+Ethernet). The lock is also Matter-certified, so a Matter path into Apple Home exists alongside the Home Key pairing. |
| SmartThings | WorksWorks with this ecosystem[10] | Needs SmartThings hardware that is a Thread border router — Level names the Aeotec Smart Home Hub, SmartThings Station, Hub Dongle, Hub v3, plus select 2023 Samsung TVs, monitors, soundbars, and appliances. |
| Home Assistant | WorksWorks with this ecosystem[3][11] | Local via Home Assistant's official Matter integration (Level has an official HA brand page since 2025.10); needs a Thread border router in the HA setup, and commissioning pairs over the phone's Bluetooth — community threads report initial Level-lock pairing failures. |
Protocols: BLUETOOTH · THREAD · MATTER[1][4][14]
Needs before it works: Thread border router (HomePod, the Wi-Fi + Ethernet Apple TV 4K, newer Echo/Nest hubs) for Matter/remote — or the $79 Level Connect WiFi bridge (1 bridge per lock)[2][4]
What it can do[1]
You can tell it to
- Lock/unlock
It reports
- Lock state
Listed capabilities are what we could establish from vendor documentation. An ability missing here is unestablished — not necessarily absent.
Subscription reality[2]
✓ Works without a subscription: Yes.
Vendor account required: Not established — we have not sourced this yet.
No paid tier — app, remote access, and integrations are free for the device's lifetime
Maintenance reality[2][6]
- Batteries: CR2 lithium (single cell, inside the bolt) — expect roughly 12 months per set
- Works without the internet: Partly — some of it keeps working and some of it does not. See the detail below.[13]
- Local-first: Bluetooth and Matter-over-Thread work without cloud. Single CR2 lithium cell hidden inside the bolt, ~9-12 months (Level). Dead-battery backup is the physical key — the Pro ships with 2 keys and keeps a real keyway behind its ordinary-deadbolt look. CR2 cells are less common than AAs; Level sells a first-party replacement.
Security updates
No security-update support date is on record for this model yet. We haven't yet checked whether Level publishes one, so this is a gap in our research — not a statement about the manufacturer.
The catch
No keypad on the lock itself (separate Level Keypad accessory), guest passes lack time-of-day scheduling, and remote access needs a Thread border router or the 1:1 Connect bridge.
Who it's for
Design-first households — especially Apple Home ones — that want a completely invisible deadbolt with Home Key and no subscription.
Sources & method
Numbered sources below back the facts marked with the matching number above. This is a research profile: compiled from manufacturer documentation, certification registries, and published testing — we state facts, not verdicts, and we have not physically tested this unit. How we work →
- [1] level.co/level-lock-pro/ (read 2026-08-09, after the tranche-7 attempt on level.co/support/articles/level-lock-pro-technical-specifications/ returned site navigation rather than specifications): access-methods list under the assurance 'You'll always be able to get in, even with a power outage or unstable Wi-Fi network' — 'Bluetooth: Access your home via the Level Home app', 'NFC: Tap to unlock or lock with Apple home keys from your iPhone or Apple Watch, or the included Level Key Fobs', 'Physical key'. System Specifications: 'Compatibility — Bluetooth 4.0, Bluetooth 5.0 and Matter-over-Thread compatible. Some features require internet access.' Also 'Near-instantaneous Matter + Bluetooth response times.' — vendor-page research, verified 2026-08-09Backs: Protocols, Capabilities
- [2] Level's own site, read 2026-08-08. Product page (level.co/level-lock-pro/): '$349' with a live Buy action; '1 CR2 Battery hidden inside the bolt'; 'Up to One Year of Battery Life' with the footnote that life varies; 'Matter-over-Thread is built into every lock we make, giving you access to the latest in smart home technology, from platforms like Apple Home™, Google Home™, Amazon Alexa and SmartThings'; '(Matter-over-Thread hub required)'; '*Connect Wi-Fi Bridge or Matter-over-Thread hub needed' for remote access; 'BHMA AAA Certified'; footer '© ASSA ABLOY … Part of ASSA ABLOY'. Accessories listing (level.co/accessories/): 'Level Connect Wi-Fi Bridge — Enhanced Wi-Fi integration and the ability to use Google Home and Alexa devices. $79'. The Connect product page (level.co/products/connect-wifi-bridge/) answers 200 but renders client-side and publishes no price — vendor-page research, verified 2026-08-08Backs: Price, Subscription, Market availability, Service status, Research status, Maintenance, Required hub or bridge
- [3] Home Assistant official documentation for the Level integration (read 2026-08-08): IoT class 'Local Push'; 'Level Matter devices work locally and integrate seamlessly with the Matter integration in Home Assistant'; 'all connectivity is happening locally, status updates and controlling your devices happen instantly in Home Assistant' — vendor-and-ecosystem-page research, verified 2026-08-08Backs: Service status, Home Assistant compatibility
- [4] CSA DCL-verified Matter 1.4 over Thread (Matter Alpha registry mirror); level.co/matter-update confirms Thread border router requirement — registry-lookup, verified 2026-07-15Backs: Protocols, Required hub or bridge
- [5] Level Lock+ absent from level.co lineup and 2026 promos; launch press describes Lock Pro as its replacement — no formal EOL notice found — vendor-page research, verified 2026-07-15Backs: Market availability, Service status, Research status
- [6] level.co/level-lock-pro/ (single CR2 lithium, 9-12 months, '2 Keys' + 'Physical key' listed access method) + level.co/support/articles/level-locks-battery-guide/ (CR2 hidden inside the bolt) — vendor-page research, verified 2026-07-15Backs: Maintenance
- [7] level.co/level-lock-pro ('Apple Home™, Google Home™, Amazon Alexa and SmartThings') + level.co/matter-smart-lock-guide ('Thread Support: Required for Matter operation', with the qualifying Echo/eero list); Matter cert CSA25167MAT45241-24, transports Thread+Bluetooth (csa-iot.org) — vendor-and-ecosystem-page research, verified 2026-07-21Backs: Amazon Alexa compatibility
- [8] level.co/level-lock-pro (names Google Home) + level.co/matter-smart-lock-guide (qualifying Nest Thread-border-router hardware list) — vendor-and-ecosystem-page research, verified 2026-07-21Backs: Google Home compatibility
- [9] level.co/level-lock-pro ('Optimized with Apple home keys in mind…') + Apple's own store listing 'Level Lock Pro (Matter) with Apple Home Keys Support' (apple.com/shop/product/hs3w2zm/a: 'To control this Matter-certified accessory… an Apple Home hub… required') + CSA cert description naming Apple home keys support — vendor-and-ecosystem-page research, verified 2026-07-21Backs: Apple Home compatibility
- [10] level.co/matter-smart-lock-guide (names Samsung SmartThings, lists qualifying Thread-border-router hub hardware) + level.co/level-lock-pro (names SmartThings) — vendor-and-ecosystem-page research, verified 2026-07-21Backs: SmartThings compatibility
- [11] Home Assistant official Level brand page (home-assistant.io/integrations/level: 'Level Matter devices work locally and integrate seamlessly with the Matter integration in Home Assistant') + HA Matter integration docs (local control; Thread border router required) — vendor-and-ecosystem-page research, verified 2026-07-21Backs: Home Assistant compatibility
- [12] level.co, Level Lock Pro product page — vendor-page research, verified 2026-08-17Backs: Power source
- [13] Level Home, Level Lock Pro product page (level.co/level-lock-pro/), re-read 2026-08-18 — "We've got your back. You'll always be able to get in, even with a power outage or unstable Wi-Fi network."; specifications note 'Some features require internet access'; access methods listed include Apple home keys, the included Level Key Fobs and a physical key. — vendor-page research, verified 2026-08-18Backs: Works without the internet
- [14] BQ-222 batch 1 confirmation pass, 2026-08-20: this record's existing protocol evidence was re-read against the ruled definition of `protocols` (what the DEVICE ITSELF speaks; reachable-via-a-bridge belongs in `integrations`/`hubs`). No new external source was fetched — the evidence already on this record was re-examined, and the entry states what it establishes. — protocols-definition sweep (BQ-222 batch 1; ruling §1 of docs/decisions/2026-08-20-RULINGS-SITTING.md), verified 2026-08-20Backs: Protocols
- [15] Apple Support, ‘Set up your HomePod, HomePod mini, or Apple TV as a home hub’, read together with ‘Identify your Apple TV model’ at support.apple.com/en-us/101605. — first-party browser-rendered read (interactive session), verified 2026-09-06
Compatibility and lifecycle information reflects the last-verified date above and can change without notice (firmware updates, cloud-service changes, discontinuations). It is provided as-is, for information — verify with the manufacturer before purchasing. Spot an error? Tell us and we'll fix it. Full terms: Terms of Service.