Product Library / Smart Locks

Research profile · last verified 2026-08-08

Level Lock Pro

Compiled by SmartHomeWorkflow Research · Level · Smart Locks · ~$349 (at time of research — never treated as a live price. Re-verified unchanged 2026-08-08 at Level's own store.)

Exactly which product this is

Model number
Not established
Generation
Not established
Region this page covers
Not established
Also sold or listed as
Not established

“Not established” means we have not sourced that detail yet — not that the product has no model number, generation or regional variant. We publish the gap rather than filling it.

Compatibility

EcosystemSupportThe catch
Amazon AlexaWorksWorks with this ecosystem[7]Matter-over-Thread needs an Echo that is a Thread border router — Level names Echo (4th gen), Echo Hub, Echo Plus (2nd gen), Echo Show 8/10 (3rd gen), Echo Studio, and eero 6/6+/Pro/Max models. The Level Connect cloud bridge exists as a non-Matter alternative, but it is a 1:1 bridge and cloud-dependent.
Google HomeWorksWorks with this ecosystem[8]Matter-over-Thread needs a Google hub that is a Thread border router — Level names Nest Hub (2nd gen), Nest Hub Max, Nest Wifi, Nest Wifi Pro, and Google TV Streamer 4K. Level Connect cloud path is the non-Matter alternative (1:1, cloud-dependent).
Apple HomeWorksWorks with this ecosystem[9]Apple Home Key needs iPhone XS+ on iOS 17.1+ or Apple Watch Series 4+ on watchOS 10.1+; remote access and automations need an Apple Home hub (HomePod mini, HomePod 2nd gen, or Apple TV 4K 3rd gen Wi-Fi+Ethernet). The lock is also Matter-certified, so a Matter path into Apple Home exists alongside the Home Key pairing.
SmartThingsWorksWorks with this ecosystem[10]Needs SmartThings hardware that is a Thread border router — Level names the Aeotec Smart Home Hub, SmartThings Station, Hub Dongle, Hub v3, plus select 2023 Samsung TVs, monitors, soundbars, and appliances.
Home AssistantWorksWorks with this ecosystem[3][11]Local via Home Assistant's official Matter integration (Level has an official HA brand page since 2025.10); needs a Thread border router in the HA setup, and commissioning pairs over the phone's Bluetooth — community threads report initial Level-lock pairing failures.

Protocols: BLUETOOTH · THREAD · MATTER[1][4][14]

Needs before it works: Thread border router (HomePod, the Wi-Fi + Ethernet Apple TV 4K, newer Echo/Nest hubs) for Matter/remote — or the $79 Level Connect WiFi bridge (1 bridge per lock)[2][4]

What it can do[1]

You can tell it to

  • Lock/unlock

It reports

  • Lock state

Listed capabilities are what we could establish from vendor documentation. An ability missing here is unestablished — not necessarily absent.

Subscription reality[2]

✓ Works without a subscription: Yes.

Vendor account required: Not established — we have not sourced this yet.

No paid tier — app, remote access, and integrations are free for the device's lifetime

Maintenance reality[2][6]

Security updates

No security-update support date is on record for this model yet. We haven't yet checked whether Level publishes one, so this is a gap in our research — not a statement about the manufacturer.

The catch

No keypad on the lock itself (separate Level Keypad accessory), guest passes lack time-of-day scheduling, and remote access needs a Thread border router or the 1:1 Connect bridge.

Who it's for

Design-first households — especially Apple Home ones — that want a completely invisible deadbolt with Home Key and no subscription.

Sources & method

Numbered sources below back the facts marked with the matching number above. This is a research profile: compiled from manufacturer documentation, certification registries, and published testing — we state facts, not verdicts, and we have not physically tested this unit. How we work →

  1. [1] level.co/level-lock-pro/ (read 2026-08-09, after the tranche-7 attempt on level.co/support/articles/level-lock-pro-technical-specifications/ returned site navigation rather than specifications): access-methods list under the assurance 'You'll always be able to get in, even with a power outage or unstable Wi-Fi network' — 'Bluetooth: Access your home via the Level Home app', 'NFC: Tap to unlock or lock with Apple home keys from your iPhone or Apple Watch, or the included Level Key Fobs', 'Physical key'. System Specifications: 'Compatibility — Bluetooth 4.0, Bluetooth 5.0 and Matter-over-Thread compatible. Some features require internet access.' Also 'Near-instantaneous Matter + Bluetooth response times.' — vendor-page research, verified 2026-08-09
    Backs: Protocols, Capabilities
  2. [2] Level's own site, read 2026-08-08. Product page (level.co/level-lock-pro/): '$349' with a live Buy action; '1 CR2 Battery hidden inside the bolt'; 'Up to One Year of Battery Life' with the footnote that life varies; 'Matter-over-Thread is built into every lock we make, giving you access to the latest in smart home technology, from platforms like Apple Home™, Google Home™, Amazon Alexa and SmartThings'; '(Matter-over-Thread hub required)'; '*Connect Wi-Fi Bridge or Matter-over-Thread hub needed' for remote access; 'BHMA AAA Certified'; footer '© ASSA ABLOY … Part of ASSA ABLOY'. Accessories listing (level.co/accessories/): 'Level Connect Wi-Fi Bridge — Enhanced Wi-Fi integration and the ability to use Google Home and Alexa devices. $79'. The Connect product page (level.co/products/connect-wifi-bridge/) answers 200 but renders client-side and publishes no price — vendor-page research, verified 2026-08-08
    Backs: Price, Subscription, Market availability, Service status, Research status, Maintenance, Required hub or bridge
  3. [3] Home Assistant official documentation for the Level integration (read 2026-08-08): IoT class 'Local Push'; 'Level Matter devices work locally and integrate seamlessly with the Matter integration in Home Assistant'; 'all connectivity is happening locally, status updates and controlling your devices happen instantly in Home Assistant' — vendor-and-ecosystem-page research, verified 2026-08-08
    Backs: Service status, Home Assistant compatibility
  4. [4] CSA DCL-verified Matter 1.4 over Thread (Matter Alpha registry mirror); level.co/matter-update confirms Thread border router requirement — registry-lookup, verified 2026-07-15
    Backs: Protocols, Required hub or bridge
  5. [5] Level Lock+ absent from level.co lineup and 2026 promos; launch press describes Lock Pro as its replacement — no formal EOL notice found — vendor-page research, verified 2026-07-15
    Backs: Market availability, Service status, Research status
  6. [6] level.co/level-lock-pro/ (single CR2 lithium, 9-12 months, '2 Keys' + 'Physical key' listed access method) + level.co/support/articles/level-locks-battery-guide/ (CR2 hidden inside the bolt) — vendor-page research, verified 2026-07-15
    Backs: Maintenance
  7. [7] level.co/level-lock-pro ('Apple Home™, Google Home™, Amazon Alexa and SmartThings') + level.co/matter-smart-lock-guide ('Thread Support: Required for Matter operation', with the qualifying Echo/eero list); Matter cert CSA25167MAT45241-24, transports Thread+Bluetooth (csa-iot.org) — vendor-and-ecosystem-page research, verified 2026-07-21
    Backs: Amazon Alexa compatibility
  8. [8] level.co/level-lock-pro (names Google Home) + level.co/matter-smart-lock-guide (qualifying Nest Thread-border-router hardware list) — vendor-and-ecosystem-page research, verified 2026-07-21
    Backs: Google Home compatibility
  9. [9] level.co/level-lock-pro ('Optimized with Apple home keys in mind…') + Apple's own store listing 'Level Lock Pro (Matter) with Apple Home Keys Support' (apple.com/shop/product/hs3w2zm/a: 'To control this Matter-certified accessory… an Apple Home hub… required') + CSA cert description naming Apple home keys support — vendor-and-ecosystem-page research, verified 2026-07-21
    Backs: Apple Home compatibility
  10. [10] level.co/matter-smart-lock-guide (names Samsung SmartThings, lists qualifying Thread-border-router hub hardware) + level.co/level-lock-pro (names SmartThings) — vendor-and-ecosystem-page research, verified 2026-07-21
    Backs: SmartThings compatibility
  11. [11] Home Assistant official Level brand page (home-assistant.io/integrations/level: 'Level Matter devices work locally and integrate seamlessly with the Matter integration in Home Assistant') + HA Matter integration docs (local control; Thread border router required) — vendor-and-ecosystem-page research, verified 2026-07-21
    Backs: Home Assistant compatibility
  12. [12] level.co, Level Lock Pro product page — vendor-page research, verified 2026-08-17
    Backs: Power source
  13. [13] Level Home, Level Lock Pro product page (level.co/level-lock-pro/), re-read 2026-08-18 — "We've got your back. You'll always be able to get in, even with a power outage or unstable Wi-Fi network."; specifications note 'Some features require internet access'; access methods listed include Apple home keys, the included Level Key Fobs and a physical key. — vendor-page research, verified 2026-08-18
    Backs: Works without the internet
  14. [14] BQ-222 batch 1 confirmation pass, 2026-08-20: this record's existing protocol evidence was re-read against the ruled definition of `protocols` (what the DEVICE ITSELF speaks; reachable-via-a-bridge belongs in `integrations`/`hubs`). No new external source was fetched — the evidence already on this record was re-examined, and the entry states what it establishes. — protocols-definition sweep (BQ-222 batch 1; ruling §1 of docs/decisions/2026-08-20-RULINGS-SITTING.md), verified 2026-08-20
    Backs: Protocols
  15. [15] Apple Support, ‘Set up your HomePod, HomePod mini, or Apple TV as a home hub’, read together with ‘Identify your Apple TV model’ at support.apple.com/en-us/101605. — first-party browser-rendered read (interactive session), verified 2026-09-06

Compatibility and lifecycle information reflects the last-verified date above and can change without notice (firmware updates, cloud-service changes, discontinuations). It is provided as-is, for information — verify with the manufacturer before purchasing. Spot an error? Tell us and we'll fix it. Full terms: Terms of Service.

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