Research profile · last verified 2026-09-15

Aeotec Smart Home Hub 2

Compiled by SmartHomeWorkflow Research · Aeotec · Hubs & Controllers · ~$119.99 ($119.99 on Samsung's own US shop when we checked, where it was one of two hubs listed and the only one with a Buy button. Aeotec's page says its own store sells it too, but Aeotec's store did not list it on the day we checked. Price at time of research, never a live price.)

⚠ Similar names, different products: Not the older Aeotec Smart Home Hub (also called SmartThings Hub v3, model GP-AEOHUBV3), which has a Z-Wave radio and which Aeotec no longer sells. This one is model GP-AEOHUBV4, and Aeotec's radio list for it has no Z-Wave. It is also not the SmartThings Station, Samsung's own hub with a built-in phone charger, which Samsung's US shop does not list.

Exactly which product this is^[1][2]

Model number: GP-AEOHUBV4
Generation: Not established
Region this page covers: US
Also sold or listed as: Hub 2 · GP-AEOHUBV4

“Not established” means we have not sourced that detail yet — not that the product has no model number, generation or regional variant. We publish the gap rather than filling it.

Compatibility

Ecosystem	Support	The catch
Amazon Alexa	WorksWorks with this ecosystem^[1][8]	Aeotec lists Alexa among the voice assistants this hub works with. The link runs through your SmartThings account: you connect SmartThings to Alexa, and Samsung says you can then control SmartThings devices by voice. Neither company says which device types or controls carry over.
Google Home	WorksWorks with this ecosystem^[1][8]	Aeotec lists Google Home among the voice assistants this hub works with, and it works the same way as Alexa: you link your SmartThings account in Google's app. Samsung does not say which devices or controls carry over.
Apple Home	InconclusiveWe researched this and the evidence doesn't settle it — the catch explains why^[9]	Aeotec's list of voice assistants names Bixby, Alexa and Google Home, and none of the Aeotec or Samsung pages we read describes a way into Apple Home. Aeotec's page also says the hub supports Matter, the standard Apple Home uses. The certification registry holds no Matter certificate for it, so we can't confirm that either way.
SmartThings	WorksWorks with this ecosystem^[1][3]	This is a SmartThings hub: you set it up and run it in the SmartThings app, and Samsung's own US shop sells it as one. Aeotec says most automations and controls run on the hub itself, so they keep working when your home internet is down. The app, remote control and updates still need the internet.
Home Assistant	PartialPartial support — see the catch^[7]	Home Assistant's official SmartThings integration connects through Samsung's servers, not over your own network. Home Assistant warns that free access ends in October 2026. To keep it working you will need Samsung's $4.99 a month personal plan, or you will need to move your Zigbee devices off this hub.

? Inconclusive means we researched that ecosystem and the evidence doesn’t settle it — the catch says why, and the sources are listed below. It is a statement about the available evidence, never a verdict on the product. A Setup Check researches your exact setup where the official sources don’t answer.

Protocols: ZIGBEE · THREAD · WIFI · ETHERNET^[1][5]

Needs before it works: No. This is the hub. Aeotec says it connects up to 150 Zigbee devices directly, so nothing needs to sit between it and those devices.^[1]

Subscription reality^[6]

✓ Works without a subscription: Yes.

Vendor account required: Yes — you must create a vendor account to use it.^[2]

No plan is needed to use this hub with the SmartThings app. Samsung plans a $4.99 a month personal plan from October 2026, but it covers outside access to SmartThings: custom scripts and other platforms such as Home Assistant. Samsung says the change does not affect people using the SmartThings app with certified devices. So it is free as sold, and costs money only if you connect it to something outside SmartThings.

Maintenance reality

Works without the internet: Partly — some of it keeps working and some of it does not. See the detail below.^[1][2]
Mains powered through a 5V 2A USB-C supply, with an optional Ethernet connection in place of Wi-Fi. It has a Bluetooth radio, which Aeotec says is for setup and diagnostics only. There is also a USB-A port that Aeotec says has no function yet. Aeotec lists a 900MHz processor, 512MB of memory and a wall mount kit. Aeotec publishes no software-support end date for this hub.
Security updates: Aeotec publishes no security-update support date for this model. That is a gap in what the manufacturer has published, not evidence either way — some makers declare a support period and some say nothing at all.^[9]

The catch

This is not a like-for-like replacement for the older Aeotec hub. Aeotec's own radio list for the Hub 2 names Zigbee, Thread, Wi-Fi, Ethernet and Bluetooth, and no Z-Wave. If your home runs on Z-Wave locks or sensors, this hub will not connect them. Aeotec also says the hub supports Matter, but the certification registry holds no Matter certificate for it, so we don't list Matter here. And from October 2026 Samsung plans to charge for the outside access Home Assistant and custom setups rely on.

Who it's for

A SmartThings household that wants a current hub for Zigbee devices, with automations that keep running when the internet drops. A poor fit for anyone with Z-Wave devices, and for anyone planning to run the home from Home Assistant without paying Samsung's planned fee.

Sources & method

Numbered sources below back the facts marked with the matching number above. This is a research profile: compiled from manufacturer documentation, certification registries, and published testing — we state facts, not verdicts, and we have not physically tested this unit. How we work →

Where these facts come from

No mark: Everything on this page without a mark comes from the people answerable for it: the manufacturer, the platform's own documentation, or a certification register. That is the standard we hold ourselves to.
Seller's spec sheet: This fact comes from a retailer's or a reviewer's specification listing instead of from the manufacturer. A few compatibility answers still rest on one, and we are replacing those with the maker's own word as we find it. The date is when we last checked, because these listings change without notice.
Someone's observation: This fact comes from an owner, a forum, or a community project — someone with the product in front of them rather than the company that makes it. Worth knowing, and not the same as the maker saying so.

Below is every source behind the facts on this page, numbered so you can trace any one of them. Each is quoted in the source's own words, with the date we last read it — we keep the wording exact rather than tidying it, so you can check what was actually said.

10 numbered sources· read them in the source's own words

[1] aeotec.com/products/smartthings-smart-home-hub-2/ (read 2026-09-15). Technical details, verbatim: 'Zigbee: Yes, 3.0' · 'Matter: Yes' · 'Thread: Yes' · 'Ethernet: Yes' · 'WiFi: Yes' · 'Bluetooth: Yes, onboarding & diagnostics' · 'Accessories: Wall Mount Kit' · 'Connections: USB-A (no function yet)' · 'Voice control compatibility: Bixby, Alexa, Google Home' · 'Power supply: 5V, 2A USB-C' · 'CPU: 900MHz' · 'RAM: 512MB'. Copy, verbatim: 'Smart Home Hub 2 also supports Zigbee-certified products, allowing you to connect up to 150 devices seamlessly'; 'Powered by SmartThings'; 'official "Works With Samsung SmartThings" certification'; 'The Smart Home Hub 2 has an enhanced processor and local memory. That allows even better performance and reliability for your SmartThings build Smart Home as most of the automations and controls will run offline.'; 'delivers twice the performance, USB expandability, and BLE + QR onboarding'. Where to buy, verbatim: 'B2C – starting 30th October 2025, you can get the product at samsung.com, store.aeotec.com, smartmatters.co'. — Read the original source directly, verified 2026-09-15
Backs: Product identity, Protocols, What it provides to your home, Required hub or bridge, Power source, Installation, Works without the internet, Batteries, Amazon Alexa compatibility, Google Home compatibility, SmartThings compatibility, Research status
[2] aeotec.freshdesk.com Smart Home Hub 2 - User Guide (read 2026-09-15; 'Modified on: Fri, 5 Sep, 2025'). Verbatim: 'Solution home Controllers. Smart Home Hub 2 (GP-AEOHUBV4)'; 'The Smart Home Hub is primarily controlled via an app on an Android or iOS smartphone.'; 'Creating an account is essential for using the Smart Home Hub. With this account, you can log in from anywhere in the world to control your connected devices.'; '(Optional) If you want to use a direct LAN connection, connect an Ethernet cable to your Wi-Fi router and the Smart Home Hub now.'; 'LED solid or blinking red (cloud connection lost)'. — Read the original source directly, verified 2026-09-15
Backs: Product identity, App platforms, Vendor account required, Works without the internet
[3] samsung.com/us/smartthings/all-smartthings/?type=Hubs (read 2026-09-15): '2 Results' under the 'Hubs' filter; 'Aeotec Smart Home Hub 2' · '$119.99' · 'Buy'; 'Philips Hue Smart Bridge' · '$69.99' · 'Notify me'. — Read the original source directly, verified 2026-09-15
Backs: Price, Market availability, SmartThings compatibility
[4] store.aeotec.com/products.json?limit=250 (read 2026-09-15): 34 products, none of them a hub. No title, handle or SKU matches 'Hub 2', 'AEOHUBV4' or 'Smart Home Hub'. The first entry is 'Water Sensor 7' (ZWA018-A02, $34.99, available true). — Read on the maker's own site, verified 2026-09-15
[5] The Connectivity Standards Alliance's Matter device registry at on.dcl.csa-iot.org, read 2026-09-15: every vendor entry was listed to exhaustion (851 in all) and Aeotec's vendor number is 4880; the registry holds no models at all under that number. As a control on the same run, a different vendor's number (4447) returned 126 models, while three further numbers (3, 4321 and 4362) were likewise empty — so the registry was answering and Aeotec's emptiness is a real absence. csa-iot.org/csa-iot_products/?p_keywords=aeotec, read 2026-09-15: AEOTEC LIMITED entries Z-Stick 10 Pro (ZIG25173ZB332054-24), Pico Dimmer (ZIG25127ZB332008-24), Pico Shutter (ZIG24103ZB331776-24), Pico Duo Switch (ZIG24009ZB331682-24), Aeotec Button, Motion Sensor, Multipurpose Sensor and Water Leak Sensor, all 'Zigbee 3.0'. No Matter entry. — Checked a certification register, verified 2026-09-15
Backs: Protocols
[6] SmartThings, 'A New Enhanced SmartThings API Experience', June 23, 2026, read 2026-09-15. Verbatim: 'In the upcoming months, we will introduce dedicated, paid commercial API tiers as well as a $4.99 a month plan for non-commercial, individual developers.'; 'To note, this update does not affect the millions of SmartThings users who use the SmartThings App with thousands of WWST partner devices.'; 'We are targeting availability for the new commercial tiers and personal plan offering in October 2026'; 'Free access will remain available through Q3. We will not begin applying the new usage limits or phasing out free access until October 2026.' — Read the original source directly, verified 2026-09-15
Backs: Subscription, Service status
[7] home-assistant.io/integrations/smartthings (read 2026-09-15). Verbatim: 'Samsung has announced that free access to the SmartThings API will be phased out starting in October 2026. After this date, the SmartThings API access will require a paid Personal Plan subscription ($4.99/month).'; 'If you use this integration, you will need to either subscribe to Samsung's Personal Plan or migrate your devices (like local Zigbee/Z-Wave devices) before October 2026 to avoid a service disruption.'; 'Its IoT class is Cloud Push.'; 'Bronze quality'. — Read the platform's own documentation, verified 2026-09-15
Backs: Home Assistant compatibility
[8] samsung.com/us/support/answer/ANS10006871 (read 2026-09-15, tabs expanded). Verbatim: 'Set up and use Google Assistant or Amazon Alexa with SmartThings'; 'Connect them to your Google Assistant or Amazon Alexa, and control them with your voice! You'll be able to control SmartThings devices such as the Smart Plug around your smart home just by speaking a command to your preferred assistant.'; section headings 'Connect and use Google Assistant with SmartThings', 'Set up Amazon Alexa with SmartThings', 'Discover devices and use them with Amazon Alexa'. — Read the original source directly, verified 2026-09-15
Backs: Amazon Alexa compatibility, Google Home compatibility
[9] aeotec.com/products/smartthings-smart-home-hub-2/ and the Aeotec Smart Home Hub 2 user guide, both read 2026-09-15: no 'Apple', 'HomeKit' or 'Siri' mention, and no security-update, support-period or end-of-life statement, on either page. — Read the original source directly, verified 2026-09-15
Backs: Apple Home compatibility, Security-update support period
[10] Record audit, 2026-09-17: the note's own claim compared with the nine provenance entries dated 2026-09-15, verified 2026-09-17

Compatibility and lifecycle information reflects the last-verified date above and can change without notice (firmware updates, cloud-service changes, discontinuations). It is provided as-is, for information — verify with the manufacturer before purchasing. Spot an error? Tell us and we'll fix it. Full terms: Terms of Service.

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