Product Library / Robot Vacuums & Mops

Research profile · last verified 2026-10-03

Matic Robot Vacuum and Mop

Compiled by SmartHomeWorkflow Research · Matic · Robot Vacuums & Mops · ~$1495 (Matic's own shop listed the one-robot, one-dock configuration at $1,495 on 2026-09-30, with no crossed-out price. On 2026-08-14 the same configuration was on sale at $1,245 against a $1,495 was-price, with the page's own deadline 'save $250 until 9/9'; that sale has ended, and $1,495 is now the price buyers pay. Other configurations on the same page on 2026-09-30: one Matic with two docks $1,593, two Matics with two docks $2,990.)

⚠ Similar names, different products: The company sells exactly one robot and calls it 'Matic', which collides head-on with the smart-home protocol Matter in search, in conversation and in note-taking — and the two have nothing to do with each other. Matic publishes no Matter support at all. Nothing written about 'Matic' should be read across to a Matter-certified device, or the reverse.

Compatibility at a glance

Does it work with your platform?

Choose your platform to see its setup and functions. Your choice carries across product pages.

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A connection can work while individual controls or automations remain unconfirmed. Read the connection details ↓

Protocols: WIFI[2][9][16]

Before you buy

What do you need to make it work?

No hub for the device alone

Choose a platform above for its connection. A hub can be optional for the device itself and required for a platform or automation.

One device can provide more than one role. These are setup requirements, not a shopping list of separate purchases.

What could you do with this?

Put its functions to use.

Research, not hands-on testing

Start with a documented control or event. The selected connection shows what is confirmed for that platform.

We have not established a control or event to illustrate for this product. Check the connection and equipment information above.

A documented control or event is one part of a setup. It does not by itself establish a complete automation.

The functions, side by side

What can you use, and where?

A platform connection does not confirm every function. Controls and reported events are shown separately from what an automation can use.

Controls
Not established from vendor documentation
Reported events
Not established from vendor documentation

Individual function comparisons are not available. The control and event summaries above distinguish an unanswered question from a documented absence.

Listed device functions are established from vendor documentation. An ability missing here is unestablished, not necessarily absent.

Connection details and setup sources
EcosystemSupportThe catch
Amazon AlexaInconclusiveWe researched this and the evidence doesn't settle it — the catch explains why[3][10][16]Matic names no smart-home platform anywhere. A token search of its FAQ returns ZERO occurrences of 'Alexa'. It has its own voice control instead ('Hey Matic'), which is not an Alexa integration. Recorded unknown rather than none because Matic states no refusal — but a household expecting to say 'Alexa, start the vacuum' has no published route.
Google HomeInconclusiveWe researched this and the evidence doesn't settle it — the catch explains why[3][4][10][11][16][17]Zero occurrences of 'Google' in Matic's FAQ, and no Google Home integration is claimed. ⚠ Do not mistake the voice feature for one: Matic's own 'Hey Matic' assistant sends the request to Google's Gemini after the wake word — 'Afterward, your request is processed anonymously by Gemini and never stored' — which is a cloud AI service processing your speech, not a Google Home device integration.
Apple HomeInconclusiveWe researched this and the evidence doesn't settle it — the catch explains why[3][10][16]Zero occurrences of 'Apple' or 'HomeKit' in Matic's FAQ. Control is through Matic's own app (iOS 17.2+, Android 14+). No Apple Home route is published.
SmartThingsInconclusiveWe researched this and the evidence doesn't settle it — the catch explains why[3][10][16]Zero occurrences of 'SmartThings' in Matic's FAQ; no integration is claimed and none is refused.
Home AssistantInconclusiveWe researched this and the evidence doesn't settle it — the catch explains why[3][10][16]Matic's FAQ never mentions Home Assistant or Matter. This is the notable one, because a robot that processes everything on-device and talks to your phone over your own home network is exactly what a self-hosting household wants — and Matic publishes no documented local control option, no Matter certification and no Home Assistant integration to reach it with. The privacy design and the smart-home compatibility are separate questions, and only the first one is answered.

? Inconclusive means we researched that ecosystem and the evidence doesn’t settle it — the catch says why, and the sources are listed below. It is a statement about the available evidence, never a verdict on the product. A Setup Check researches your exact setup where the official sources don’t answer.

Plans and ongoing costs[3][8][10][15][16]

✓ Works without a subscription: Yes.

Vendor account required: Not established — we have not sourced this yet.

Matic charges no subscription to use the robot, and its help centre's FAQ never mentions one. Its shop does sell two optional add-ons beside the robot: an 'Annual Bag Pass' ('Order bags anytime for one simple yearly price', $96 per Matic on 2026-09-30) and 'Matic Care', which extends the warranty to two years and adds accidental damage cover ($144 per Matic). The bag pass buys the dust bags the robot uses up; nothing on Matic's pages ties a cleaning feature, the map or the app to either add-on.

Maintenance and offline use[1]

The catch

The privacy claim is real and it is also narrower than the headline. Matic states plainly that 'your audio and video data never leaves your home' and that the robot's intelligence runs on-device — that is the strongest local-processing claim in this category and it is the reason to buy it. But three things sit beside it. Its own voice assistant is not local past the wake word: 'The wake phrase is detected on-device. No audio leaves your home before the chime,' after which 'your request is processed anonymously by Gemini' — Google's cloud model. And Wi-Fi is required for full functionality, by Matic's own FAQ, for over-the-air updates, for phone-to-robot communication and for any control from outside the house. The no-collection promise has an exception in the help centre: where the shop page says no audio or video is ever collected, the FAQ adds 'except in limited circumstances when we provide support services (and explicitly authorized by you)'. The other thing to weigh is reach: Matic names no smart-home platform at all — not Alexa, not Google Home, not Apple Home, not SmartThings, not Home Assistant, not Matter — so this robot lives in its own app and nowhere else. Sold direct, and shipped only within the United States; free shipping and returns cover the lower 48.

Where Matic's own pages disagree

App platforms

  • “Matic works seamlessly with both iPhone (iOS 17.2 or above) and Android (Android 14 and above) smartphones.” Matic shop page FAQ block, read 2026-09-30
  • “Yes, the Matic app is supported on iOS 17.2 and above. Our Android beta app is now available.” Matic help-centre FAQ, read 2026-09-30

On which phones its app runs on, this page shows iOS and Android. Matic's shop page lists Android 14 and later as supported, while its help centre still calls the Android app a beta, so this page lists both phones and notes the beta wording.

whether audio or video is ever collected

  • “No user’s audio or video information is ever shared, sold, or even collected in the first place.” Matic shop page FAQ block, read 2026-09-30
  • “That means no user’s audio or video information is ever shared, sold, or even collected in the first place, except in limited circumstances when we provide support services (and explicitly authorized by you).” Matic help-centre FAQ, read 2026-09-30

On whether audio or video is ever collected, this page shows the exception is stated in theCatch. Matic's shop page says no audio or video is ever collected, and its help centre adds an exception for support you authorise, so this page goes by the help centre's narrower wording.

Who it's for

A household that wants a robot vacuum whose cameras are not a privacy question — the on-device processing claim is specific, published and stronger than anything else on this shelf — and that is content to run it from Matic's own app. It is the wrong robot for anyone building automations across an ecosystem, because there is no published way to reach it from one; and the voice feature should be read carefully by the same buyer the privacy pitch attracts, since spoken requests go to Gemini.

Check availability at Matic

This opens Matic's own website. We earn nothing from this link.

Sources & method

Numbered sources below back the facts marked with the matching number above. This is a research profile: compiled from manufacturer documentation, certification registries, and published testing — we state facts, not verdicts, and we have not physically tested this unit. How we work →

19 numbered sources· read them in the source's own words
  1. [1] https://maticrobots.com/product (read 2026-08-14) — 'Matic', $1,245 with 'was $1,495, save $250 until 9/9'; configurations 'One Matic, One Dock: $1,245', 'One Matic, Two Docks: $1,343', 'Two Matics, Two Docks: $2,490'. Specs verbatim: body 'Length 11", Width 9.4", Height 7.8"', cleaning head 'Length 4.1", Width 9.4", Height 3.0"'; 'With a full battery, Matic can complete 2.5 hours of vacuuming or 3 hours of mopping'; 'When its battery is low, Matic will automatically return to the dock, charge, then resume cleaning where it left off'; 'At only 55dB while vacuuming', '52dB' mopping, '50dB' patrolling; 'Matic uses infrared lights to navigate and clean in low-light conditions'. In the box: 1× Matic, 1× Dock, 5× HEPA Bags, 2× Mop Roll, 1× Brush Roll, 1× Water Tank, 1× Declogging Tool, 3× Side Brush, 2× Descaling Pouch. '1-year limited warranty', '6-month return window', 'Free shipping & returns'. The landing page states the sales channel: purchases through the vendor's own shop, shipping to the lower 48 states, with no retail or marketplace listing named. — Read on the maker's own site, verified 2026-08-14
    Backs: Product identity, Price, Batteries, Works without the internet, Power source, Installation, Market availability
  2. [2] https://support.maticrobots.com/frequently-asked-questions (read 2026-08-14, raw markup) — 'Can I use my Matic without a WiFi connection? Matic requires a WiFi connection for full functionality. Here's why: Software Updates: Matic receives over-the-air updates to improve performance and add new features. A WiFi connection is necessary for these updates to download and install. Robot-to-App Communication: Matic sends data—like its 3D visual map—to your phone over your local WiFi network. This communication stays within your home network and doesn't go through the internet, but both your phone and the robot must be connected to the same WiFi. Remote Control: To control Matic from outside your home, an internet connection is required.' Also: 'you'll need to keep the hotspot on whenever you want to use the app with Matic, which may drain your phone battery faster' (the no-router fallback) and 'the Matic app is supported on iOS 17.2 and above. Our Android beta app is now available.' localOperation is 'partial' on exactly this evidence: map and control traffic stay on the LAN, while updates and away-from-home control need the internet. No hub is named anywhere. — Read on the maker's own site, verified 2026-08-14
    Backs: Works without the internet, Protocols, App platforms, Required hub or bridge, Security-update support period
  3. [3] https://support.maticrobots.com/frequently-asked-questions — the FAQ text was extracted from raw markup and searched by TOKEN, not by topic (method note 81: an absence claim gets an exhaustive sweep or does not get made). Counts on 2026-08-14: 'Alexa' 0 · 'Google' 0 · 'Apple' 0 · 'HomeKit' 0 · 'SmartThings' 0 · 'Home Assistant' 0 · 'Matter' 0 · 'subscription' 0 · 'account' 0. Matic's product page likewise names no platform. All five ecosystem cells are therefore 'unknown' — measured silence, with no statement of non-support anywhere — and the subscription is 'none' on the same measurement. ⚠ The zero 'account' count is why accountRequired stays unknown rather than being inferred from the app's existence. — Read on the maker's own site, verified 2026-08-14
    Backs: Amazon Alexa compatibility, Google Home compatibility, Apple Home compatibility, SmartThings compatibility, Home Assistant compatibility, Subscription
  4. [4] https://maticrobots.com/hey-matic (read 2026-08-14) — 'The wake phrase is detected on-device. No audio leaves your home before the chime.' and 'Afterward, your request is processed anonymously by Gemini and never stored.' Read against the product page's headline claim: 'With Matic, your audio and video data never leaves your home. Matic's intelligence is localized on the device, and it never sends any of your data to the cloud for processing. No user's audio or video information is ever shared, sold, or even collected.' ⚠ The two are reconcilable — the wake word is local, the request is anonymised — but a buyer reading only the headline would not expect a spoken request to reach a Google cloud model, so both sentences are recorded together rather than the friendlier one alone. This is NOT a Google Home integration and is not recorded as one. — Read on the maker's own site, verified 2026-08-14
    Backs: Google Home compatibility
  5. [5] Sold direct at maticrobots.com on 2026-08-14 with a live configurator, an active promotion carrying a future end date (9/9), a maintained support knowledge base and a published over-the-air update channel. Nothing on any surface read marks the product end-of-life. — Read on the maker's own site, verified 2026-08-14
    Backs: Service status
  6. [6] Researched 2026-08-14 from Matic's own surfaces only: the landing page, the shop/configurator page, the 'Hey Matic' voice page, and the support knowledge base's FAQ (read in full and searched for the name of every platform). No third-party retailer or review site was used as evidence. Gaps stated rather than filled: this record carries no model number (Matic publishes no model designation — the product is simply 'Matic'), and whether an account is required is unknown (the FAQ never uses the word 'account'). — Read on the maker's own site, verified 2026-08-14
    Backs: Research status
  7. [7] the record's own customer-facing prose fields as they stood before 2026-09-13 (no new external read), verified 2026-09-13
  8. [8] Matic's shop page, read in full 2026-09-30 (plain read). Verbatim: 'Buy Matic $1,495 Try risk-free for 6 months Free shipping & returns 1-year warranty Ships in 2 weeks' · 'One Matic, One Dock Perfect for single-level homes $1,495 One Matic, Two Docks Great for sunken living room levels $1,593 Free Annual Bag Pass (2x) Two Matics, Two Docks For multi-level homes $2,990' · 'Annual Bag Pass Order bags anytime for one simple yearly price. $96 per Matic Matic Care Extend warranty coverage to 2 years from purchase and add accidental damage coverage. $144 per Matic' · 'With a full battery, Matic can complete 2.5 hours of vacuuming or 3 hours of mopping.' · 'Matic works seamlessly with both iPhone (iOS 17.2 or above) and Android (Android 14 and above) smartphones. Just download the Matic app from the App Store or Google Play' · 'We stand behind our product with a 1-year limited warranty' · 'We offer a 6-month return window' · 'Currently, Matic is only available to ship within the United States.' · 'Free returns (except AK & HI)'. — Read on the maker's own site, verified 2026-09-30
    Backs: Product identity, Price, Batteries, Power source, Installation, Market availability, Service status, App platforms, Subscription, Research status
  9. [9] Matic's help-centre FAQ, read in full 2026-09-30 (plain read; the fingerprint matches change detection's copy). Verbatim: 'Matic requires a WiFi connection for full functionality.' · 'Matic receives over-the-air updates to improve performance and add new features. A WiFi connection is necessary for these updates to download and install.' · 'Matic sends data—like its 3D visual map—to your phone over your local WiFi network. This communication stays within your home network and doesn’t go through the internet, but both your phone and the robot must be connected to the same WiFi.' · 'To control Matic from outside your home, an internet connection is required. The app connects to the robot through a secure VPN tunnel, which allows for safe, remote access.' · 'Yes, the Matic app is supported on iOS 17.2 and above. Our Android beta app is now available.' — Read on the maker's own site, verified 2026-09-30
    Backs: Works without the internet, Protocols, App platforms, Required hub or bridge, Security-update support period
  10. [10] Matic's help-centre FAQ, read in full 2026-09-30, counted by token: 'Alexa' 0 · 'Google' 0 · 'Apple' 0 · 'HomeKit' 0 · 'SmartThings' 0 · 'Home Assistant' 0 · 'Matter' 0 · 'subscription' 0 · 'account' 0. — Read on the maker's own site, verified 2026-09-30
    Backs: Amazon Alexa compatibility, Google Home compatibility, Apple Home compatibility, SmartThings compatibility, Home Assistant compatibility, Subscription
  11. [11] Matic's 'Hey Matic' page, read in full 2026-09-30 (plain read). Verbatim: 'The wake phrase is detected on-device. No audio leaves your home before the chime. Afterward, your request is processed anonymously by Gemini and never stored.' · '70+ Languages. Powered by Gemini.' · 'Free shipping & returns We cover shipping both ways in the lower 48.' — Read on the maker's own site, verified 2026-09-30
    Backs: Google Home compatibility
  12. [12] Matic's home page, read in full 2026-09-30 (plain read). Verbatim: 'Buy Matic $1,495 6 months to decide' · 'Private by design On-device processing means maps and cleaning data stay in your home. No cloud required. You choose what to share, if anything.' · 'Free shipping & returns We cover shipping both ways in the lower 48.' · 'Turn it on, open the app, and Matic takes it from there.' — Read on the maker's own site, verified 2026-09-30
  13. [13] carried from this record's own entries for Matic's shop page and help-centre FAQ, both read 2026-09-30, verified 2026-09-30
  14. [14] This record's own entries for the maker pages its maker finding quotes., verified 2026-09-30
  15. [15] Matic's shop page, read in full on 2026-10-03 (plain read). The FAQ block's sentences that Matic's help centre words differently, each copied as one unbroken run of the page's text: "Matic works seamlessly with both iPhone (iOS 17.2 or above) and Android (Android 14 and above) smartphones." · "No user’s audio or video information is ever shared, sold, or even collected in the first place." · "The self-cleaning mop roll may need to be replaced every 1-3 months." · "The water tank holds 600mL, enough to mop 800 square feet.". Also verbatim: "With a full battery, Matic can complete 2.5 hours of vacuuming or 3 hours of mopping." · "We stand behind our product with a 1-year limited warranty" · "Currently, Matic is only available to ship within the United States." — Read the original source directly, verified 2026-10-03
    Backs: Product identity, Price, Batteries, Power source, Installation, Market availability, Service status, App platforms, Subscription, Research status
  16. [16] Matic's help-centre FAQ, read in full on 2026-10-03 (plain read; the fingerprint matches change detection's copy). The sentences that Matic's shop page words differently, each copied as one unbroken run of the page's text: "Yes, the Matic app is supported on iOS 17.2 and above. Our Android beta app is now available." · "That means no user’s audio or video information is ever shared, sold, or even collected in the first place, except in limited circumstances when we provide support services (and explicitly authorized by you)." · "The self-cleaning mop roll may need to be replaced every 1-6 months." · "The water tank holds 600mL, enough to mop 1,300 square feet.". Also verbatim: "Matic requires a WiFi connection for full functionality." · "To control Matic from outside your home, an internet connection is required." Token count over the article: 'Alexa' 0 · 'Google' 0 · 'Apple' 0 · 'HomeKit' 0 · 'SmartThings' 0 · 'Home Assistant' 0 · 'Matter' 0 · 'subscription' 0 · 'account' 0. — Read on the maker's own site, verified 2026-10-03
    Backs: Works without the internet, Protocols, App platforms, Required hub or bridge, Security-update support period, Amazon Alexa compatibility, Google Home compatibility, Apple Home compatibility, SmartThings compatibility, Home Assistant compatibility, Subscription
  17. [17] Matic's 'Hey Matic' page, read in full on 2026-10-03 (plain read). Verbatim: "The wake phrase is detected on-device. No audio leaves your home before the chime. Afterward, your request is processed anonymously by Gemini and never stored." — Read the original source directly, verified 2026-10-03
    Backs: Google Home compatibility
  18. [18] Matic's home page, read in full on 2026-10-03 (plain read). Verbatim: "Private by design On-device processing means maps and cleaning data stay in your home. No cloud required. You choose what to share, if anything." — Read the original source directly, verified 2026-10-03
  19. [19] Record-keeping entry: each maker disagreement on this page now says what is at stake for a buyer (the 2026-10-21 split into shown findings and research notes)., verified 2026-10-21

Compatibility and lifecycle information reflects the last-verified date above and can change without notice (firmware updates, cloud-service changes, discontinuations). It is provided as-is, for information — verify with the manufacturer before purchasing. Spot an error? Tell us and we'll fix it. Full terms: Terms of Service.

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