Product Library / Robot Vacuums & Mops

eufy Robot Vacuum Omni C28

Compiled by SmartHomeWorkflow Research · eufy · Robot Vacuums & Mops · ~$799.99 (eufy's own US store price on 2026-08-02, with no list or compare-at price shown beside it. eufy runs frequent time-boxed coupon promotions across its store; this record carries the base price rather than a coupon price, matching how the rest of the catalogue treats promotional figures.)

Compatibility

? Inconclusive means we researched that ecosystem and the evidence doesn’t settle it — the catch says why, and the sources are listed below. It is a statement about the available evidence, never a verdict on the product. A Setup Check researches your exact setup where the official sources don’t answer.

Protocols: MATTER^[2][9]

Needs before it works: No hub, and eufy documents no route that a hub would serve. The robot is controlled through the eufy Clean app, which eufy describes as 'Comprehensive App Control' and links for iOS and Android. eufy names no voice assistant, no smart-home platform and no protocol anywhere on this product page, so there is nothing published for a hub or controller to connect to. That is a statement about eufy's documentation rather than about the hardware — see the ecosystem cells, all of which record silence rather than a denial.^[1]

What it can do^[1]

Listed capabilities are what we could establish from vendor documentation. An ability missing here is unestablished — not necessarily absent.

Subscription reality^[1]

✓ Works without a subscription: Yes.

Vendor account required: Not established — we have not sourced this yet.

No subscription, membership, plan or recurring fee appears anywhere on eufy's US product page for this model, and no advertised feature is gated behind one. Recorded on absence rather than on a promise. Worth knowing if you own other eufy hardware: eufy does sell paid cloud storage for its cameras and doorbells, which has no bearing on a robot vacuum, and this record does not import that fact from a sibling product line.

Maintenance reality^[1]

• Batteries: built-in battery, charged on the Omni Station
• Works without the internet: Not established — we have not sourced this yet. It does not mean the product fails without the internet.
• eufy publishes '15,000 Pa Powerful Suction', a 'HydroJet™ Self-Cleaning Roller Mop', a 'DuoSpiral™ Detangle Brush' and 'iPath™ 2.0 Smart Navigation'. The station is the differentiator and eufy calls it a '5-in-1 Omni Station': self-cleaning mop, auto hot-air drying, auto dust emptying, auto tank refilling and auto wastewater collection. Capacities published: a 3 L dust bag rated '75 Days, Zero Maintenance', a 2.2 L clean water tank and an 8 L dirty water tank — the 8 L figure is the one that matters practically, since a plumbed refill is not offered and that tank is what you carry. Recorded as read: eufy publishes no complete specification table on this page — no robot dimensions, no weight, no battery capacity, no noise rating — so none is recorded here rather than being taken from a retailer listing. cloudDependent is true because the app is the only documented control surface and it is an account-based cloud app.
• Security updates: eufy publishes no security-update support date for this model. That is a gap in what the manufacturer has published, not evidence either way — some makers declare a support period and some say nothing at all.^[7]

The catch

The honest headline is what is missing rather than what is wrong. eufy's own copy for this robot does not contain the words Matter, Alexa, Google, Apple, Siri, SmartThings or Home Assistant — not once, in any section, with no compatibility list and no logo strip. (The page's served bytes do carry those words, in a storefront-wide catalogue blob describing other eufy products; none of it is about this robot.) That is not the same as the robot being incompatible; it means eufy has published nothing to check, which is why every ecosystem cell on this record reads unknown rather than yes or no. The certification database does fill part of the gap, and it took two attempts to see it. Read from CSA's website, where eufy's vacuum certificates are titled only 'eufy Robotic Vacuum' and name family SKUs 'Omni E28' and 'Omni S1', the C28 appears nowhere. Enumerated instead from the compliance ledger by eufy's vendor ID, it appears by name: 'eufy Robot Vacuum Omni C28', certificate CSA2621WMAT52068-24, dated 2025-07-25. So this robot IS Matter-certified, and eufy does not tell you so anywhere. What that certificate settles is the radio and only the radio — it is why this record now lists Matter under protocols. It settles nothing about whether Apple Home, Alexa, Google Home or SmartThings will actually show you this robot, which is why every one of those cells still reads unknown. If you are buying this expecting to add it to a particular app, that is the question to ask eufy before you pay. Second, eufy publishes no specification table on this page — no robot dimensions, no weight, no battery capacity, no noise figure. For a robot vacuum, the height is the number that decides whether it fits under anything, and it is absent. Third, the station is genuinely well specified where it counts and worth reading closely: a 5-in-1 Omni Station with a 3 L dust bag rated for 75 days, a 2.2 L clean water tank and an 8 L dirty water tank. There is no plumbed-refill option, so that 8 L tank is a bucket you empty. What is here on the merits is 15,000 Pa suction, a self-cleaning roller mop and a detangling brush — a competent mid-tier machine whose compatibility story its manufacturer has simply declined to tell.

Who it's for

Someone who intends to live in the eufy Clean app and treats smart-home integration as a bonus rather than a requirement — because on published evidence there is no integration to plan around. The station is the reason to buy it: five automated functions, a 75-day dust bag and a self-washing roller mop at a price below the flagship tier. It is the wrong pick for anyone who needs the robot in Apple Home, Alexa, Google Home, SmartThings or Home Assistant, not because those are ruled out but because eufy has published nothing to rely on, and buying on an unstated capability is how people end up disappointed. It is also a poor fit if you are cross-shopping on physical dimensions, since eufy publishes none for this model, or if carrying an 8 L wastewater tank is unappealing — there is no plumbed option here.

Sources & method

Numbered sources below back the facts marked with the matching number above. This is a research profile: compiled from manufacturer documentation, certification registries, and published testing — we state facts, not verdicts, and we have not physically tested this unit. How we work →

1. [1] eufy US store, Robot Vacuum Omni C28 product page — vendor-page research, verified 2026-08-02
   Backs: Product identity, Price, Maintenance, Required hub or bridge, Market availability, Capabilities, Installation, Power source, Subscription
2. [2] CSA-IoT certified products database, Anker Innovations eufy robot-vacuum certificates CSA247CDMAT44672-24 and CSA247CCMAT44671-24 — registry lookup, verified 2026-08-02
   Backs: Protocols, Apple Home compatibility
3. [3] eufy US store, Robot Vacuum Omni C28 product page — full page text, checked against Home Assistant integration documentation — vendor-page research, verified 2026-08-02
   Backs: Amazon Alexa compatibility, Google Home compatibility, SmartThings compatibility, Home Assistant compatibility, Apple Home compatibility
4. [4] Apple's Home app page, with the Amazon and Google developer documentation recorded across this category — counterparty documentation, verified 2026-08-02
   Backs: Apple Home compatibility
5. [5] unrecorded — the migrated lifecycle.research stamp carried no source field — migrated hand stamp, verified 2026-08-02
   Backs: Research status
6. [6] eufy.com Omni C28 product page (re-read 2026-08-18, HTTP 200) and the CSA-IoT product listing — vendor-page research, verified 2026-08-18
7. [7] eufy (Anker Innovations), eufy Robot Vacuum Omni C28 product page (eufy.com/products/t211a110), read 2026-08-19 — no security-update, end-of-support or patching commitment appears anywhere on the page. Rung (b) read the same day at eufy.com/privacy-commitment, whose Compliance and Certifications section names a "PSTI Compliance Attestation" and links no statement of compliance and no support period. Rung (a): no per-product regulatory declaration located by two differently-constructed searches. — first-party read, three-rung absence walk (BQ-192 security-support sweep, decision 4), verified 2026-08-19
   Backs: Security-update support period
8. [8] Internal re-spelling under BQ-228 (16 #450). No page was read for this entry and no source was consulted; the evidence behind this record's protocol position is unchanged and lives in its existing protocol-claiming entries. — schema re-spelling, verified 2026-08-22
9. [9] Matter Distributed Compliance Ledger, models for VID 5427, read 2026-08-22 via tools/dcl-lookup.mjs: 27 models enumerated to pagination exhaustion, among them PID 24 'eufy Robot Vacuum Omni C28' [part T211A]. `cert 5427 24` returns software version 3 (4.7) CERTIFIED, certificate CSA2621WMAT52068-24, dated 2025-07-25. This record's `modelNumber` is T211A110 and the ledger's part field reads T211A, with the model NAME reading 'eufy Robot Vacuum Omni C28' outright — so the binding is the model name, not a SKU-prefix guess. — registry-lookup (DCL enumeration by vendor ID, with known-positive control), verified 2026-08-22
   Backs: Protocols
10. [10] eufy's own US product page for the Omni C28 (T211A110), re-read 2026-08-27 with our declared bot user-agent after checking robots.txt (which permits /products/): HTTP 200, 2,108,779 bytes. A full-text census of the served HTML returns THREE occurrences of the string 'matter' and not one of them is about this robot or about the protocol — all three are marketing prose belonging to other products in the storefront-wide catalogue JSON the page embeds ('to see what matters most' on a security camera, 'what truly matters' on the eufyMake printer line). Zero occurrences of 'thread' and of 'siri'. The hits for 'HomeKit', 'Apple Home', 'Alexa' and 'Google' are likewise all in that shop-wide blob — other products' tag arrays, a 'Works with Apple Home' badge on SKU T85P0111, and Google analytics/taxonomy URLs. In the copy belonging to the C28 itself there is no compatibility section, no logo strip and no ecosystem or protocol named at all. — vendor-page research (keyword census of the served HTML, scoped to product copy vs storefront-wide catalogue data), verified 2026-08-27

Compatibility and lifecycle information reflects the last-verified date above and can change without notice (firmware updates, cloud-service changes, discontinuations). It is provided as-is, for information — verify with the manufacturer before purchasing. Spot an error? Tell us and we'll fix it. Full terms: Terms of Service.

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