Product Library / Cameras & Doorbells
Research profile · last verified 2026-08-17Aqara Doorbell Camera Hub G410
⚠ Similar names, different products: Aqara sells this under two names on its own two storefronts, 'Doorbell Camera Hub G410' on aqara.com and 'Video Doorbell G410' on us.aqara.com, and they are the same product. It is a generation apart from the Doorbell G4, which is 1080p, Wi-Fi-only and no kind of hub; the G410 adds 2K video, dual-band Wi-Fi, a Zigbee hub and a Thread border router. Aqara also sells a 'G410 Select' that differs only in the length of the bundled cloud trial (three months rather than one), not in hardware.
Exactly which product this is[1][3]
- Model number
- CH-C09D / CH-C09E
- Generation
- Not established
- Region this page covers
- US
- Also sold or listed as
- Aqara Video Doorbell G410 · DTC-US-EN-G410-BLACK · DTC-US-EN-G410-GRAY
“Not established” means we have not sourced that detail yet — not that the product has no model number, generation or regional variant. We publish the gap rather than filling it.
Compatibility
| Ecosystem | Support | The catch |
|---|---|---|
| Amazon Alexa | WorksWorks with this ecosystem[2] | Aqara names it on the product page and describes the concrete capability rather than a badge: 'Effortlessly stream a live view of your doorstep to Google Home, Alexa, and SmartThings-compatible smart displays.' Live view on an Echo Show is the documented behaviour. |
| Google Home | WorksWorks with this ecosystem[2] | Same first-party sentence as Alexa: live view streams to 'Google Home, Alexa, and SmartThings-compatible smart displays.' Aqara claims the stream; it does not enumerate which other Google Home behaviours (announcements, routines) cross over, so nothing beyond the stream is asserted here. |
| Apple Home | WorksWorks with this ecosystem[2] | The strongest Apple story on this shelf, with one number to know: Aqara claims 'Full HomeKit Secure Video Support' with 'seamless integration within the Apple ecosystem, benefiting from secure iCloud video storage' — real HSV, not a Home-app tile — but adds its own limit, 'when using the HSV, the maximum resolution is 1200p'. So an Apple household recording through HomeKit gets 1200p from a 2K camera; the full 2K lives in Aqara's own app and its local/NAS paths. Compare the ecobee doorbell one record over, whose Apple badge footnote reads 'Apple Home Secure video is not supported.' |
| SmartThings | PartialPartial support — see the catch[2][4] | Aqara claims one thing and no more: live view on 'SmartThings-compatible smart displays', in the same sentence that names Alexa and Google. Partial rather than full because that is the only SmartThings behaviour Aqara documents, and Samsung's side does not confirm the model. Its Works with SmartThings directory lists Aqara with 'Doorbell' and 'Camera' among its categories, but showed no products for the US when we read it, so nothing confirms or denies this model. |
| Home Assistant | PartialPartial support — see the catch[2] | Aqara says the G410 'integrates well' with Home Assistant through a standard video stream (RTSP) and Matter bridging, but that stream is available only on a wired installation. So the local video path and the battery installation are mutually exclusive, the same trap this shelf documents on the Tapo D225. Recorded as partial: Aqara claims the path in its own words, and we read no Home Assistant documentation naming this model. |
Protocols: WIFI · ZIGBEE · THREAD · MATTER · BLUETOOTH[1][7]
What it can do[6]
You can tell it to
- Camera stream
- Two-way audio
It reports
- Doorbell pressed
- Presence detected
- Face recognised
- Home Assistant: Aqara states the RTSP route as "only available with a wired connection", so on a battery-powered install the local RTSP stream Home Assistant would use is not available; Aqara's other stated Home Assistant path for this doorbell is Advanced Matter Bridging.
Listed capabilities are what we could establish from vendor documentation. An ability missing here is unestablished — not necessarily absent.
Subscription reality[2]
✓ Works without a subscription: Yes.
Vendor account required: Not established — we have not sourced this yet.
No plan is needed for this doorbell's own functions, and the storage options are why: a microSD card in the indoor chime (up to 512 GB, class 10 or better, not included) records locally, round-the-clock recording is available when the doorbell is wired, and Aqara also documents backup to a network drive. Aqara's HomeGuardian cloud service is the optional encrypted alternative, and the box includes a trial of it: one month on the standard G410, three on the G410 Select. For Apple households, recording through HomeKit Secure Video uses your own iCloud+ plan, which is your storage rather than a camera fee, and Aqara caps that path at 1200p against the camera's native 2K.
Maintenance reality
- Batteries: AA x6 — expect roughly 5 months per set
- Works without the internet: Not established — we have not sourced this yet. It does not mean the product fails without the internet.
- Two ways to power it: six replaceable AA batteries, about five months by Aqara's own figure, or a wired 12 to 24 V doorbell feed. The choice is not only about chores. Aqara ties two features to being wired: round-the-clock recording, and the standard video stream (RTSP) that the Home Assistant route relies on. The indoor chime plugs in over USB-C and holds the Zigbee and Thread radios, so it must stay plugged in for the hub half of the product to exist at all.
Security updates[5]
Aqara declares security updates for this model until December 31, 2026 (UK-declared — the maker's legal commitment is filed for the United Kingdom). After that date the product keeps working; the manufacturer simply has no stated obligation to keep issuing security fixes.
Aqara's signed UK compliance statement for the G410 and its chime promises security updates until 31 December 2026, signed in May 2025. It names this product's own model numbers plus the chime's, consistent with the hub living in the chime. Aqara's older policy table does not list this product, so there is no second date to reconcile. The promise is made for the United Kingdom under UK law, so a buyer elsewhere is not told that it covers their unit.
The catch
The hub half lives in the indoor chime, not the doorbell. The Zigbee radio and the Thread border router are in the plug-in unit, so 'no additional hub required' holds only while that unit stays powered indoors. Two more conditions before you buy: round-the-clock recording and the video stream Home Assistant needs both require the wired installation, so choosing batteries quietly removes them. Apple households recording through HomeKit Secure Video get 1200p from a camera sold on its 2K sensor. And the microSD card that makes the no-subscription story work is not in the box.
Who it's for
A household that wants the doorbell to double as the smart-home hub it does not own yet, especially an Apple home, where this is one of the few doorbells with real HomeKit Secure Video, or an Aqara household consolidating Zigbee sensors behind one device. Wire it if you can: the battery option costs you continuous recording and the local video stream.
Sources & method
Numbered sources below back the facts marked with the matching number above. This is a research profile: compiled from manufacturer documentation, certification registries, and published testing — we state facts, not verdicts, and we have not physically tested this unit. How we work →
- [1] aqara.com, Doorbell Camera Hub G410 tech specs — vendor-spec-sheet research, verified 2026-08-17Backs: Product identity, Protocols, Wi-Fi bands it can use, Role in a Thread network, Power source, Batteries, Research status
- [2] aqara.com, Doorbell Camera Hub G410 product page — vendor-page research, verified 2026-08-17Backs: Amazon Alexa compatibility, Google Home compatibility, Apple Home compatibility, SmartThings compatibility, Home Assistant compatibility, Required hub or bridge, Subscription, Installation
- [3] us.aqara.com, structured storefront endpoint for the G410 — vendor structured-endpoint read (Shopify .js, per the standing method rule for this vendor), verified 2026-08-17Backs: Price, Product identity, Market availability
- [4] partners.smartthings.com, Aqara entry — counterparty-source research, verified 2026-08-17Backs: SmartThings compatibility
- [5] Aqara (Lumi United Technology Co., Ltd), Statement of Compliance for UK — Doorbell Camera Hub G410, Chime Repeater, read 2026-08-19. Model name on the document: CH-C09E, CH-C09D, CH-C11E, CH-C11D. Verbatim: 'we state that the defined support period for the product above is till 12/31/2026'. Located via Aqara's own compliance library at https://www.aqara.com/en/security-certifications/, which lists this product with these model numbers. — first-party regulatory declaration read (BQ-192 security-support sweep, method note 69 precedence), verified 2026-08-19Backs: Security-update support period
- [6] Aqara, Doorbell Camera Hub G410 product page (us.aqara.com/product/doorbell-camera-hub-g410), read 2026-08-19. Live stream: "Always be able to check live video stream from your front door" and "Effortlessly stream a live view of your doorstep to Google Home, Alexa, and SmartThings-compatible smart displays". Two-way audio: "Engage in live, two-way conversations with guests and delivery personnel right from your phone or smart displays". Presence: "Using the built-in mmWave radar presence sensor, the G410 accurately detects presence and lingering to keep you informed of doorstep activity." Face: page badge "On-Device Face Recognition" plus the automation Aqara publishes on the same page — "IF home owner's face detected THEN play a pre-recorded voice message". Doorbell press: "The indoor chime-hub features an adjustable 95 dB speaker and supports default rings or your own custom audio files". Home Assistant limit: "With RTSP integration* and Advanced Matter Bridging, the G410 integrates well with … Home Assistant", footnoted "*RTSP is only available with a wired connection." — vendor-page research (BQ-187 capabilities population, batch 3 — cameras-doorbells), verified 2026-08-19Backs: Capabilities
- [7] This record's own sourced `provides` block, establishing the device as a Matter controller. Re-read 2026-08-20 against the ruled definition of `protocols`; no new external source was fetched. — protocols-definition sweep (BQ-222 batch 2; ruling §1 of docs/decisions/2026-08-20-RULINGS-SITTING.md), verified 2026-08-20Backs: Protocols
- [8] SmartHomeWorkflow record maintenance (BQ-250 securitySupport.region backfill) — internal-review of the document this record already cites, verified 2026-08-27
- [9] Aqara, Doorbell Camera Hub G410 product page — verbatim: "With a built-in Matter controller, it doubles as a hub for Aqara Zigbee devices and practically any Matter device on the market—no additional hub required." · "It can also act as a Thread border router to connect Thread-based smart devices to your home network." — vendor-page research (BQ-319 provides sweep — first-party re-read through tools/lib/gated-fetch.mjs), verified 2026-09-02Backs: What it provides to your home
- [10] the record's own customer-facing prose fields as they stood before 2026-09-05 (no new external read) — consumer-translation pass (07 §2A.12) — customer-facing prose rewritten to the three-layer rule; NO FIELD VALUE, LEVEL, PATH OR TRANSPORT CHANGED. The research trail that used to sit inside those fields is preserved here verbatim., verified 2026-09-05
- [11] Aqara's own product page for the Doorbell Camera Hub G410 (aqara.com/en/product/doorbell-camera-hub-g410/, rendered-read 2026-09-05). Its own summary line separates the two ideas: 'A doorbell camera hub that supports local automations and major smart home ecosystems.' The ecosystem section offers 'Full HomeKit Secure Video Support', 'Integrate Locally with Home Assistant' and 'Stream to Your Favorite Smart Displays'. The automation section is Aqara's own engine: 'Create Smart Automations — Welcome Home Greetings: IF home owner's face detected THEN play a pre-recorded voice message... IF someone is detected by the doorbell THEN [modify voice]'. — first-party rendered read (browser-render; BQ-197 helper) through the conduct gate (allowed; HTTP 200), verified 2026-09-05Backs: What your assistant can automate
Compatibility and lifecycle information reflects the last-verified date above and can change without notice (firmware updates, cloud-service changes, discontinuations). It is provided as-is, for information — verify with the manufacturer before purchasing. Spot an error? Tell us and we'll fix it. Full terms: Terms of Service.