Product Library / Cameras & Doorbells
Research profile · last verified 2026-10-15⚠ Similar names, different products: Aqara now sells four 'Camera Hub' models at once and they are not tiers of one product — they differ on the radio, not just the lens. This G3 is the Zigbee-and-WiFi one with an infrared blaster: no Thread, no Matter, no Bluetooth named anywhere on its own pages. The G350 is the Matter-certified pan-tilt model with a shared Zigbee/Thread radio, the G5 Pro is the outdoor one, and the G410 is a doorbell. Buying the G3 expecting Matter is the mistake this line invites.
Compatibility at a glance
Choose your platform to see its setup and functions. Your choice carries across product pages.
A connection can work while individual controls or automations remain unconfirmed. Read the connection details ↓
Protocols: WIFI · ZIGBEE[1][16]
Before you buy
Follow the recorded connection below. Equipment details and setup limits explain what else this path needs.
Aqara Camera Hub G3
What you gainUse the recorded platform connection.
Keep in mindIntermediate equipment and transport are not mapped in this summary. Read the setup notes before choosing hardware. Check the function table for supported controls and routines. A connection diagram does not establish every function or remote access.
This shows the connection route, not every network cable or a shopping list. One device may provide several roles, including a Matter controller and a Thread border router. Only a Thread connection needs the Thread role. Read the equipment cards for all recorded requirements.
These paths summarize documented setup options. Check the function table for the connection covered by each recorded capability.
Apple lists this camera for HomeKit Secure Video, so it works in Apple Home as a camera, but Aqara says pan/tilt is not available in that mode: you cannot aim the camera from the Home app. Aqara also says Apple Home records at 1080p rather than the sensor's full 2K, and that the hub's infrared remote control does not reach HomeKit at all. Two-way audio is unconfirmed on Apple Home: neither Aqara nor Apple says whether you can talk through it.[2][3][15][17][31][33][34][35][36][44]
The equipment list for this platform is not fully specified here. Use the documented setup above; an empty list does not mean no equipment is needed.
Compatibility is named, but the connection method is not documented here. A working path cannot be drawn yet.
Aqara names Google Home for this camera and says Google Home sees it as a camera, so you can view it there. Pan/tilt and two-way audio are unconfirmed on Google Home: Aqara does not say whether you can aim the camera or talk through it from Google Home, and it does not say how the camera connects. Aqara does point you to Google Home, rather than Apple Home, for the hub's infrared remote control.[2][3][15][17][33][34][36]
The equipment list for this platform is not fully specified here. Use the documented setup above; an empty list does not mean no equipment is needed.
Compatibility is named, but the connection method is not documented here. A working path cannot be drawn yet.
Aqara names Alexa for this camera and says Alexa sees it as a camera, so you can view it there. Pan/tilt and two-way audio are unconfirmed on Alexa: Aqara does not say whether you can aim the camera or talk through it from Alexa, and it does not say how the camera connects to Alexa. Aqara also says the Zigbee devices on this hub show up in Alexa.[3][17][33][36]
The equipment list for this platform is not fully specified here. Use the documented setup above; an empty list does not mean no equipment is needed.
The record does not support a connection to this platform. Read the explanation below.
Not supported as a camera. Aqara's own G3 page says in a footnote that the camera is 'only exposed to HomeKit, Google Home and Amazon Alexa as a camera', and SmartThings is not one of the three. That footnote speaks about the camera itself; the longer compatibility list on the same page, which ends in 'and more', does not change it.[3][13][17][36]
There is not enough model-specific evidence to draw a supported connection. Read the evidence and limits below.
Not established. Aqara's footnote says the G3 is exposed as a camera only to HomeKit, Google Home and Amazon Alexa, and Home Assistant is not on that list. That does not settle it, because Home Assistant can bring in a camera that HomeKit sees through its own HomeKit Device integration. Whether that route works for the G3 has not been established from Home Assistant's side.[3][12][13][17][36]
One device can provide more than one role. These are setup requirements, not a shopping list of separate purchases.
What could you do with this?
Start with a documented control or event. The selected connection shows what is confirmed for that platform.
Apple Home · Works, except pan/tilt
This device supports pan/tilt.
Setup: See the equipment information above.
Apple lists this camera for HomeKit Secure Video, so it works in Apple Home as a camera, but Aqara says pan/tilt is not available in that mode: you cannot aim the camera from the Home app. Aqara also says Apple Home records at 1080p rather than the sensor's full 2K, and that the hub's infrared remote control does not reach HomeKit at all. Two-way audio is unconfirmed on Apple Home: neither Aqara nor Apple says whether you can talk through it.
Connection documentation: [2] [3] [15] [17] [31] [33] [34] [35] [36] [44]
Device documentation: [5] [18] [32] [37] [38]
aqara.com · checked 2026-10-15
aqara.com · checked 2026-10-15
us.aqara.com · checked 2026-10-07
aqara.com · checked 2026-10-15
apple.com · checked 2026-10-15
Google Home · Works; pan/tilt and two-way audio unconfirmed
This device supports pan/tilt.
Setup: See the equipment information above.
Aqara names Google Home for this camera and says Google Home sees it as a camera, so you can view it there. Pan/tilt and two-way audio are unconfirmed on Google Home: Aqara does not say whether you can aim the camera or talk through it from Google Home, and it does not say how the camera connects. Aqara does point you to Google Home, rather than Apple Home, for the hub's infrared remote control.
Connection documentation: [2] [3] [15] [17] [33] [34] [36]
Device documentation: [5] [18] [32] [37] [38]
aqara.com · checked 2026-10-15
aqara.com · checked 2026-10-15
us.aqara.com · checked 2026-10-07
aqara.com · checked 2026-10-15
Alexa · Works; pan/tilt and two-way audio unconfirmed
This device supports pan/tilt.
Setup: See the equipment information above.
Aqara names Alexa for this camera and says Alexa sees it as a camera, so you can view it there. Pan/tilt and two-way audio are unconfirmed on Alexa: Aqara does not say whether you can aim the camera or talk through it from Alexa, and it does not say how the camera connects to Alexa. Aqara also says the Zigbee devices on this hub show up in Alexa.
Connection documentation: [3] [17] [33] [36]
Device documentation: [5] [18] [32] [37] [38]
aqara.com · checked 2026-10-15
aqara.com · checked 2026-10-15
aqara.com · checked 2026-10-15
SmartThings · Doesn't work
This device supports pan/tilt.
Setup: See the equipment information above.
Not supported as a camera. Aqara's own G3 page says in a footnote that the camera is 'only exposed to HomeKit, Google Home and Amazon Alexa as a camera', and SmartThings is not one of the three. That footnote speaks about the camera itself; the longer compatibility list on the same page, which ends in 'and more', does not change it.
Connection documentation: [3] [13] [17] [36]
Device documentation: [5] [18] [32] [37] [38]
aqara.com · checked 2026-10-15
aqara.com · checked 2026-10-15
aqara.com · checked 2026-10-15
Home Assistant · Inconclusive
This device supports pan/tilt.
Setup: See the equipment information above.
Not established. Aqara's footnote says the G3 is exposed as a camera only to HomeKit, Google Home and Amazon Alexa, and Home Assistant is not on that list. That does not settle it, because Home Assistant can bring in a camera that HomeKit sees through its own HomeKit Device integration. Whether that route works for the G3 has not been established from Home Assistant's side.
Connection documentation: [3] [12] [13] [17] [36]
Device documentation: [5] [18] [32] [37] [38]
aqara.com · checked 2026-10-15
aqara.com · checked 2026-10-15
aqara.com · checked 2026-10-15
A documented control or event is one part of a setup. It does not by itself establish a complete automation.
A platform connection does not confirm every function. Controls and reported events are shown separately from what an automation can use.
Compare all five platforms. On a narrow screen, scroll the table sideways.
| Device function | Apple HomeWorks, except pan/tilt[2][3][15][17][31][33][34][35][36][44] | Google HomeWorks; pan/tilt and two-way audio unconfirmed[2][3][15][17][33][34][36] | AlexaWorks; pan/tilt and two-way audio unconfirmed[3][17][33][36] | SmartThingsDoesn't work[3][13][17][36] | Home AssistantInconclusive[3][12][13][17][36] |
|---|---|---|---|---|---|
| Pan/tiltDevice control | Control Doesn't work | Control Not stated | Control Not stated | Control Doesn't work | Control Inconclusive |
| Camera streamDevice control | Control Not stated | Control Not stated | Control Not stated | Control Doesn't work | Control Inconclusive |
| Person detectedReported event | Event Not stated | Event Not stated | Event Not stated | Event Doesn't work | Event Inconclusive |
| Pet detectedReported event | Event Not stated | Event Not stated | Event Not stated | Event Doesn't work | Event Inconclusive |
| Face recognisedReported event | Event Not stated | Event Not stated | Event Not stated | Event Doesn't work | Event Inconclusive |
Automation availability for this model is not established.
✓ Documented for this connection. × A stated limit. ◐ A partial function. ? Not established. A listed device function does not establish a complete routine, its other equipment or any plan requirements.
Apple lists this camera for HomeKit Secure Video, so it works in Apple Home as a camera, but Aqara says pan/tilt is not available in that mode: you cannot aim the camera from the Home app. Aqara also says Apple Home records at 1080p rather than the sensor's full 2K, and that the hub's infrared remote control does not reach HomeKit at all. Two-way audio is unconfirmed on Apple Home: neither Aqara nor Apple says whether you can talk through it.[2][3][15][17][31][33][34][35][36][44]
Aqara names Google Home for this camera and says Google Home sees it as a camera, so you can view it there. Pan/tilt and two-way audio are unconfirmed on Google Home: Aqara does not say whether you can aim the camera or talk through it from Google Home, and it does not say how the camera connects. Aqara does point you to Google Home, rather than Apple Home, for the hub's infrared remote control.[2][3][15][17][33][34][36]
Aqara names Alexa for this camera and says Alexa sees it as a camera, so you can view it there. Pan/tilt and two-way audio are unconfirmed on Alexa: Aqara does not say whether you can aim the camera or talk through it from Alexa, and it does not say how the camera connects to Alexa. Aqara also says the Zigbee devices on this hub show up in Alexa.[3][17][33][36]
Not supported as a camera. Aqara's own G3 page says in a footnote that the camera is 'only exposed to HomeKit, Google Home and Amazon Alexa as a camera', and SmartThings is not one of the three. That footnote speaks about the camera itself; the longer compatibility list on the same page, which ends in 'and more', does not change it.[3][13][17][36]
Not established. Aqara's footnote says the G3 is exposed as a camera only to HomeKit, Google Home and Amazon Alexa, and Home Assistant is not on that list. That does not settle it, because Home Assistant can bring in a camera that HomeKit sees through its own HomeKit Device integration. Whether that route works for the G3 has not been established from Home Assistant's side.[3][12][13][17][36]
Platform documentation:
us.aqara.com · checked 2026-10-07
aqara.com · checked 2026-10-15
apple.com · checked 2026-10-15
Listed device functions are established from vendor documentation. An ability missing here is unestablished, not necessarily absent.
| Ecosystem | Support | The catch |
|---|---|---|
| Amazon Alexa | Works; pan/tilt and two-way audio unconfirmedWorks; pan/tilt and two-way audio unconfirmed — see the catch[3][17][33][36] | Aqara names Alexa for this camera and says Alexa sees it as a camera, so you can view it there. Pan/tilt and two-way audio are unconfirmed on Alexa: Aqara does not say whether you can aim the camera or talk through it from Alexa, and it does not say how the camera connects to Alexa. Aqara also says the Zigbee devices on this hub show up in Alexa. |
| Google Home | Works; pan/tilt and two-way audio unconfirmedWorks; pan/tilt and two-way audio unconfirmed — see the catch[2][3][15][17][33][34][36] | Aqara names Google Home for this camera and says Google Home sees it as a camera, so you can view it there. Pan/tilt and two-way audio are unconfirmed on Google Home: Aqara does not say whether you can aim the camera or talk through it from Google Home, and it does not say how the camera connects. Aqara does point you to Google Home, rather than Apple Home, for the hub's infrared remote control. |
| Apple Home | Works, except pan/tiltWorks, except pan/tilt — see the catch[2][3][15][17][31][33][34][35][36][44] | Apple lists this camera for HomeKit Secure Video, so it works in Apple Home as a camera, but Aqara says pan/tilt is not available in that mode: you cannot aim the camera from the Home app. Aqara also says Apple Home records at 1080p rather than the sensor's full 2K, and that the hub's infrared remote control does not reach HomeKit at all. Two-way audio is unconfirmed on Apple Home: neither Aqara nor Apple says whether you can talk through it. |
| SmartThings | Doesn't workVerified: does not work with this ecosystem[3][13][17][36] | Not supported as a camera. Aqara's own G3 page says in a footnote that the camera is 'only exposed to HomeKit, Google Home and Amazon Alexa as a camera', and SmartThings is not one of the three. That footnote speaks about the camera itself; the longer compatibility list on the same page, which ends in 'and more', does not change it. |
| Home Assistant | InconclusiveWe researched this and the evidence doesn't settle it — the catch explains why[3][12][13][17][36] | Not established. Aqara's footnote says the G3 is exposed as a camera only to HomeKit, Google Home and Amazon Alexa, and Home Assistant is not on that list. That does not settle it, because Home Assistant can bring in a camera that HomeKit sees through its own HomeKit Device integration. Whether that route works for the G3 has not been established from Home Assistant's side. |
? Inconclusive means we researched that ecosystem and the evidence doesn’t settle it — the catch says why, and the sources are listed below. It is a statement about the available evidence, never a verdict on the product. A Setup Check researches your exact setup where the official sources don’t answer.
✓ Works without a subscription: Yes.
Vendor account required: Not established — we have not sourced this yet.
No Aqara plan is required, and Aqara scopes the exception itself: 'AI and storage functionalities within the Aqara Home app can currently be performed locally. However, third-party cloud storage options such as HomeKit Secure Video or future cloud storage options may require additional subscription fee.' Read that as written — the paid path here belongs to Apple (HomeKit Secure Video runs on the buyer's own iCloud+ storage), not to Aqara, and the local path is a microSD card in the camera. The hedge 'or future cloud storage options' is Aqara reserving the right to add one; it is not a plan you can buy today.
Aqara declares security updates for this model until December 31, 2026 (UK-declared — the maker's legal commitment is filed for the United Kingdom). After that date the product keeps working; the manufacturer simply has no stated obligation to keep issuing security fixes.
Aqara has signed a UK statement for this camera, model CH-H03, dated 9 April 2024, promising security updates until 31 December 2026. It has also signed an Australian statement for the same model, dated 20 August 2025, that promises at least 1 year from the launch day; this camera launched in November 2021, so that minimum ran out long ago. We show the UK date because a dated end is the smaller promise to plan around. Aqara's August 2024 policy table gives an earlier end, 30 June 2026, which has already passed; the signed statement for this exact model outranks a general table. The UK statement was filed under British law, so it is a promise made for the United Kingdom, not a guarantee for a unit bought elsewhere. Aqara's EU data statement that lists this camera states no support period.
The radio is the catch, and the name hides it: this is the Camera Hub with no Thread, no Matter and no Bluetooth on its own specification row — a Zigbee 3.0 hub for up to 128 Aqara devices and nothing more, sitting in a line where the G350 is Matter-certified. If the plan is to buy one Aqara device that future-proofs the house, this is the wrong one. The second catch is that the infrared blaster — arguably the most useful thing here, since it turns an old air conditioner into something schedulable — is the one feature Apple Home cannot see: Aqara says plainly that 'The IR function is not currently supported by HomeKit'. And Apple Home caps the picture at 1080p from a 2K sensor and cannot pan or tilt the camera. Local storage stops at 128 GB.
whether the camera is rated for outdoor use
On whether the camera is rated for outdoor use, this page shows no water or weather rating is claimed. Aqara's store page lists an IP65 rating for this camera while its user manual says it is only for indoor use, so this page states no water rating and does not describe it as an outdoor camera.
A household already running Aqara Zigbee sensors that wants one indoor device to be the hub, the camera and the remote control for older infrared gear — an air conditioner, a TV, a fan that was never smart. It fits an Alexa or Google Home house, where the IR automations are reachable; Aqara states those IR routines run locally and 'will run even if there is no internet connection'. Apple households get genuine HomeKit Secure Video but lose the infrared half entirely, and anyone shopping for Matter should look at the G350 instead.
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Numbered sources below back the facts marked with the matching number above. This is a research profile: compiled from manufacturer documentation, certification registries, and published testing — we state facts, not verdicts, and we have not physically tested this unit. How we work →
Compatibility and lifecycle information reflects the last-verified date above and can change without notice (firmware updates, cloud-service changes, discontinuations). It is provided as-is, for information — verify with the manufacturer before purchasing. Spot an error? Tell us and we'll fix it. Full terms: Terms of Service.
Your platform, exact hub and the functions you need determine the answer. A Setup Check researches how they fit together.